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Portfolio Recovery Associates Employee Job Reviews in the United States

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On average, employees at Portfolio Recovery Associates give their company a 3.2 rating out of 5.0 - which is 20% lower than the average rating for all companies on CareerBliss. The happiest Portfolio Recovery Associates employees are Account Representatives submitting an average rating of 2.9.

14%
29%
14%
43%
0%
3.2
Average Rating
(based on 7 Portfolio Recovery Associates Review Ratings)

Ratings by Category

Company Culture
2.9
Growth Opportunities
2.3
People You Work With
3.6
Person You Work For
3.9
Rewards You Receive
3.1
Support You Get
3.0
Way You Work
3.3
Work Setting
3.4
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Account Representative

"The company is a good place to work."

Person You Work For 4 / 5 People You Work With 3 / 5 Work Setting 3 / 5
Support You Get 3 / 5 Rewards You Receive 3 / 5 Growth Opportunities 4 / 5
Company Culture 3 / 5 Way You Work 4 / 5
Portfolio Recovery Associates Employee

"I've worked with the company for 6 months now. I would highly recommend this company to my friends."

Person You Work For 5 / 5 People You Work With 5 / 5 Work Setting 5 / 5
Support You Get 5 / 5 Rewards You Receive 5 / 5 Growth Opportunities 5 / 5
Company Culture 5 / 5 Way You Work 5 / 5

Company-Industry Rating Comparison

3.2
Portfolio Recovery Associates (13)

4.3 Highest Rated in this Industry is Asset Acceptance Capital (18)
2.9 Lowest Rated in this Industry is StarTek (19)
3.5 Average of All Companies in this Industry (1,520)
Portfolio Recovery Associates Employee

"Great place to work. Good compensation and great management."

Person You Work For 5 / 5 People You Work With 5 / 5 Work Setting 3 / 5
Support You Get 3 / 5 Rewards You Receive 4 / 5 Growth Opportunities 2 / 5
Company Culture 4 / 5 Way You Work 5 / 5
Account Representative

"Failure to deliver on the employment experience advertised in orientation."

What do you like about working at Portfolio Recovery Associates?

"Nice facility, nice equipment and climate controlled environment, and good aesthetics."

Do you have any tips for others interviewing with this company?

"If you can handle the stress from mgt, then go for it, dealing with debtors is easy, dealing with the management at this place is where the stress comes into play."

What don't you like about working at Portfolio Recovery Associates?

"Childish managers playing grab fanny on the call center floor and using profane terms like douchebag and asshat to each other in front of reps, and then preaching professionalism as a practice. The policies are there to trap all but the absolute perfect so that the company can use discipline as a method of reducing overhead costs in labor. They have zero sensitivity or objectiviy when it comes to individuals."

What suggestions do you have for management?

"Follow the spirit of the policy rather then desperately trying to impress your superiors by finding ways to enforce it."

Person You Work For 3 / 5 People You Work With 4 / 5 Work Setting 5 / 5
Support You Get 2 / 5 Rewards You Receive 2 / 5 Growth Opportunities 1 / 5
Company Culture 1 / 5 Way You Work 1 / 5
Manager

"New upper management.Turnover rate is high because of this."

What do you like about working at Portfolio Recovery Associates?

"Has promise without 2 AVPs and a complete new manager staff"

What don't you like about working at Portfolio Recovery Associates?

"The reps get paid more and the managers get paid based off their teams performance so if there is a bad month reach does happen is it collections. The managers look for ways to make money by getting rid of good employees."

What suggestions do you have for management?

"Study Business. Listen to your employees. Employees keep a business going. TRUST me when I say this half the managers can not make the money the reps have to."

Person You Work For 1 / 5 People You Work With 2 / 5 Work Setting 1 / 5
Support You Get 1 / 5 Rewards You Receive 3 / 5 Growth Opportunities 1 / 5
Company Culture 1 / 5 Way You Work 2 / 5
Operations Manager
Person You Work For 4.9 / 5 People You Work With 4 / 5 Work Setting 3.1 / 5
Support You Get 5 / 5 Rewards You Receive 3.1 / 5 Growth Opportunities 2.1 / 5
Company Culture 5 / 5 Way You Work 5 / 5
Bankruptcy Clerk
Person You Work For 4.2 / 5 People You Work With 2.2 / 5 Work Setting 4 / 5
Support You Get 1.8 / 5 Rewards You Receive 1.5 / 5 Growth Opportunities 1.1 / 5
Company Culture 1.1 / 5 Way You Work 1.2 / 5
Portfolio Recovery Associates Employee

"What everyone feels but is affraid to say. .This company only cares about the bottom dollar."

What do you like about working at Portfolio Recovery Associates?

"Nothing, since they bought us. They dont care about employees. Just money. People are the last of their worries."

Do you have any tips for others interviewing with this company?

"Dont, I would not advise it unless you want to be micromanaged and treated like a child"

What don't you like about working at Portfolio Recovery Associates?

"Let people work and give our benefits back. They have taken so much away that it is crazy"

What suggestions do you have for management?

"Leave and start some place else. You have no clue of how to treat constomers or employees."

Debt Collector

"Only become a debt collector here if you are tough, mean and drill sargent"

What don't you like about working at Portfolio Recovery Associates?

"it was a job"

What suggestions do you have for management?

"Train better."

Collections Agent

"Rotating door attitude"

What do you like about working at Portfolio Recovery Associates?

"The location and the hours."

What don't you like about working at Portfolio Recovery Associates?

"The management."

What suggestions do you have for management?

"They need to work more closely with their teams."

Account Representative

"Gret place to work"

What do you like about working at Portfolio Recovery Associates?

"It was a great place to work. The supervisors were great , management was great, awesome place to work."

Do you have any tips for others interviewing with this company?

"Go into the interview with confidence and WOW them."

What don't you like about working at Portfolio Recovery Associates?

"Them not offering any benefits."

What suggestions do you have for management?

"Get some benefits for your employees."

Account Representative

"This job was very challenging if you can handle the pressure"

What do you like about working at Portfolio Recovery Associates?

"I loved talking to the different people having emthany for them and I enjoyed problem solving."

Do you have any tips for others interviewing with this company?

"sell yourself."

What don't you like about working at Portfolio Recovery Associates?

"There is alot of pressure"

What suggestions do you have for management?

"need to be a little more understanding when it comes to collections."

Executive Administrative Manager

"It was a decent place to begin my post military career."

Portfolio Recovery Associates Reviews FAQs

Is Portfolio Recovery Associates a good company to work for?

Portfolio Recovery Associates has an overall rating of 3.2 Average Rating out of 5, based on over 7 Portfolio Recovery Associates Review Ratings left anonymously by Portfolio Recovery Associates employees, which is 18% lower than the average rating for all companies on CareerBliss. 57% of employees would recommend working at Portfolio Recovery Associates.

Does Portfolio Recovery Associates pay their employees well?

Portfolio Recovery Associates employees earn $26,500 annually on average, or $13 per hour, which is 60% lower than the national salary average of $66,000 per year. 3 Portfolio Recovery Associates employees have shared their salaries on CareerBliss. Find Portfolio Recovery Associates Salaries by Job Title.

How satisfied are employees working at Portfolio Recovery Associates?

57% of employees would recommend working at Portfolio Recovery Associates with the overall rating of 3.2 out of 5. Employees also rated Portfolio Recovery Associates 2.9 out of 5 for Company Culture, 3.1 for Rewards You Receive, 2.3 for Growth Opportunities and 3.0 for support you get.

What are the pros and cons of working at Portfolio Recovery Associates?

According to reviews on CareerBliss, employees commonly rated the pros of working at Portfolio Recovery Associates to be People You Work With, Person You Work For, Rewards You Receive and Support You Get, and cons to be Company Culture and Growth Opportunities.

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