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12 Portfolio Recovery Associates Reviews

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17%
33%
0%
50%
0%
3.1
Average Rating
(based on 6 Portfolio Recovery Associates Review Ratings)
Company Culture
2.8
Growth Opportunities
2.0
People You Work With
3.7
Person You Work For
3.9
Rewards You Receive
3.1
Support You Get
3.0
Way You Work
3.2
Work Setting
3.5
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Portfolio Recovery Associates Employee
in Las Vegas, NV

"I've worked with the company for 6 months now. I would highly recommend this company to my friends."

Person You Work For 5 / 5 People You Work With 5 / 5 Work Setting 5 / 5
Support You Get 5 / 5 Rewards You Receive 5 / 5 Growth Opportunities 5 / 5
Company Culture 5 / 5 Way You Work 5 / 5
Portfolio Recovery Associates Employee
in Las Vegas, NV

"Great place to work. Good compensation and great management."

Person You Work For 5 / 5 People You Work With 5 / 5 Work Setting 3 / 5
Support You Get 3 / 5 Rewards You Receive 4 / 5 Growth Opportunities 2 / 5
Company Culture 4 / 5 Way You Work 5 / 5

Company-Industry Rating Comparison

3.1
Portfolio Recovery Associates (12)

4.3 Highest Rated in this Industry is Asset Acceptance Capital (18)
2.9 Lowest Rated in this Industry is StarTek (17)
3.5 Average of All Companies in this Industry (1,297)
Account Representative
in Jackson, TN

"Failure to deliver on the employment experience advertised in orientation."

What do you like about working at Portfolio Recovery Associates?

"Nice facility, nice equipment and climate controlled environment, and good aesthetics."

Do you have any tips for others interviewing with this company?

"If you can handle the stress from mgt, then go for it, dealing with debtors is easy, dealing with the management at this place is where the stress comes into play."

What don't you like about working at Portfolio Recovery Associates?

"Childish managers playing grab fanny on the call center floor and using profane terms like douchebag and asshat to each other in front of reps, and then preaching professionalism as a practice. The policies are there to trap all but the absolute perfect so that the company can use discipline as a method of reducing overhead costs in labor. They have zero sensitivity or objectiviy when it comes to individuals."

What suggestions do you have for management?

"Follow the spirit of the policy rather then desperately trying to impress your superiors by finding ways to enforce it."

Person You Work For 3 / 5 People You Work With 4 / 5 Work Setting 5 / 5
Support You Get 2 / 5 Rewards You Receive 2 / 5 Growth Opportunities 1 / 5
Company Culture 1 / 5 Way You Work 1 / 5
Manager
in Jackson, TN

"New upper management.Turnover rate is high because of this."

What do you like about working at Portfolio Recovery Associates?

"Has promise without 2 AVPs and a complete new manager staff"

What don't you like about working at Portfolio Recovery Associates?

"The reps get paid more and the managers get paid based off their teams performance so if there is a bad month reach does happen is it collections. The managers look for ways to make money by getting rid of good employees."

What suggestions do you have for management?

"Study Business. Listen to your employees. Employees keep a business going. TRUST me when I say this half the managers can not make the money the reps have to."

Person You Work For 1 / 5 People You Work With 2 / 5 Work Setting 1 / 5
Support You Get 1 / 5 Rewards You Receive 3 / 5 Growth Opportunities 1 / 5
Company Culture 1 / 5 Way You Work 2 / 5

Average Portfolio Recovery Associates Ratings in the Past 2 Years

Year Salary
2011 $2
2012 $2
Operations Manager
in Jackson, TN
Person You Work For 4.9 / 5 People You Work With 4 / 5 Work Setting 3.1 / 5
Support You Get 5 / 5 Rewards You Receive 3.1 / 5 Growth Opportunities 2.1 / 5
Company Culture 5 / 5 Way You Work 5 / 5
Bankruptcy Clerk
Person You Work For 4.2 / 5 People You Work With 2.2 / 5 Work Setting 4 / 5
Support You Get 1.8 / 5 Rewards You Receive 1.5 / 5 Growth Opportunities 1.1 / 5
Company Culture 1.1 / 5 Way You Work 1.2 / 5
Portfolio Recovery Associates Employee
in Westlake Village, CA

"What everyone feels but is affraid to say. .This company only cares about the bottom dollar."

What do you like about working at Portfolio Recovery Associates?

"Nothing, since they bought us. They dont care about employees. Just money. People are the last of their worries."

Do you have any tips for others interviewing with this company?

"Dont, I would not advise it unless you want to be micromanaged and treated like a child"

What don't you like about working at Portfolio Recovery Associates?

"Let people work and give our benefits back. They have taken so much away that it is crazy"

What suggestions do you have for management?

"Leave and start some place else. You have no clue of how to treat constomers or employees."

Debt Collector
in Norfolk, VA

"Only become a debt collector here if you are tough, mean and drill sargent"

What don't you like about working at Portfolio Recovery Associates?

"it was a job"

What suggestions do you have for management?

"Train better."

Collections Agent
in Hampton, NB

"Rotating door attitude"

What do you like about working at Portfolio Recovery Associates?

"The location and the hours."

What don't you like about working at Portfolio Recovery Associates?

"The management."

What suggestions do you have for management?

"They need to work more closely with their teams."

Account Representative
in Norfolk, VA

"Gret place to work"

What do you like about working at Portfolio Recovery Associates?

"It was a great place to work. The supervisors were great , management was great, awesome place to work."

Do you have any tips for others interviewing with this company?

"Go into the interview with confidence and WOW them."

What don't you like about working at Portfolio Recovery Associates?

"Them not offering any benefits."

What suggestions do you have for management?

"Get some benefits for your employees."

Account Representative
in Hampton, VA

"This job was very challenging if you can handle the pressure"

What do you like about working at Portfolio Recovery Associates?

"I loved talking to the different people having emthany for them and I enjoyed problem solving."

Do you have any tips for others interviewing with this company?

"sell yourself."

What don't you like about working at Portfolio Recovery Associates?

"There is alot of pressure"

What suggestions do you have for management?

"need to be a little more understanding when it comes to collections."

Executive Administrative Manager
in Norfolk, VA

"It was a decent place to begin my post military career."

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