Account Representatives at Portfolio Recovery Associates give their company a 2.9 out of 5.0, while the average rating for Portfolio Recovery Associates is 3.2, making them 10% less happy than every other employee at Portfolio Recovery Associates and 27% less happy than every other Account Representative on CareerBliss - the happiest Account Representatives work for General Motors.
"The company is a good place to work."
"Failure to deliver on the employment experience advertised in orientation."
What do you like about working at Portfolio Recovery Associates?
"Nice facility, nice equipment and climate controlled environment, and good aesthetics."
Do you have any tips for others interviewing with this company?
"If you can handle the stress from mgt, then go for it, dealing with debtors is easy, dealing with the management at this place is where the stress comes into play."
What don't you like about working at Portfolio Recovery Associates?
"Childish managers playing grab fanny on the call center floor and using profane terms like douchebag and asshat to each other in front of reps, and then preaching professionalism as a practice. The policies are there to trap all but the absolute perfect so that the company can use discipline as a method of reducing overhead costs in labor. They have zero sensitivity or objectiviy when it comes to individuals."
What suggestions do you have for management?
"Follow the spirit of the policy rather then desperately trying to impress your superiors by finding ways to enforce it."
"Gret place to work"
What do you like about working at Portfolio Recovery Associates?
"It was a great place to work. The supervisors were great , management was great, awesome place to work."
Do you have any tips for others interviewing with this company?
"Go into the interview with confidence and WOW them."
What don't you like about working at Portfolio Recovery Associates?
"Them not offering any benefits."
What suggestions do you have for management?
"Get some benefits for your employees."
"This job was very challenging if you can handle the pressure"
What do you like about working at Portfolio Recovery Associates?
"I loved talking to the different people having emthany for them and I enjoyed problem solving."
Do you have any tips for others interviewing with this company?
"sell yourself."
What don't you like about working at Portfolio Recovery Associates?
"There is alot of pressure"
What suggestions do you have for management?
"need to be a little more understanding when it comes to collections."
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