Policy Service Specialists give their job an average rating of 2.9 out of 5.0. The Policy Service Specialists happiest with their jobs are employed by AAA with an average rating of 2.9.
Submit a ReviewPlease give us a one liner to describe this review.
"Good company, but too rigid and conservative to make the job fulfilling."
What do you like about working at AAA?
"I liked the nice people. It was good to represent a great company."
Do you have any tips for others interviewing with this company?
"Try to make yourself as comfortable as possible. You are working for a great, but very stodgy and conservative company, so don't expect your voice to be heard very well."
What don't you like about working at AAA?
"There were too many tasks with not enough flexibility, and the company as a whole was two steps behind in technology integration."
What suggestions do you have for management?
"Recognize that it is a call center, and the more comfortable your employees are, the better they perform."
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