Planet Fitness Employee Job Reviews in the United States

"The corporate office is run like a high school popularity contest. The marketing department is full of the "popular people" who do the least work for the most money & reward. Upper management is entitled while lacking even the most basic understanding of day-to-day operations. Favoritism is rampant, and there's an underlying current of "do whatever it takes to get to the top." The company's recent growth has resulted in every decision being made by throwing money/people at a problem, instead of solving it with logic or any long-term thought. Third part vendors are treated abysmally. It's telling when the majority of the long-term employees all started to leave en masse. Joining them in leaving was the best thing I did there."

"I worked for Planet Fitness for almost 2 years. I had been with Planet Fitness before and went back because, at the time, I enjoyed it so much. At the beginning of my time there, the management was great. Then it turned to complete crap when we got new management constantly. The whole place is full of favoritism and lies. Nothing ever was solved in an appropriate way. But the most atrocious thing was when they let me go after going on 2 years with being with the company. They claimed that I had “writeups”, but never once did I ever receive a writeup or sign one. That being said, after I was terminated they wouldn’t let me see my file or have copies of my file when I asked for it. Also, I never received termination papers like I was supposed to. I put everything I had into the place. I'm currently in school and still never missed one day. Way back when I first started I may have gone in late because of snow, but I always went in and stayed later to make up my time. I was lied to by management and ignored when complaints were made. Staff is talked down to by higher-ups. They require high member numbers all while refusing to let us earn any commission off the sales. How about giving something for the staff to work towards? Show appreciation to your staff. The staff who stay and don’t leave after 2 weeks or a month at most get treated with more respect than the dedicated staff that actually stay for a year or two. Instead of standing back and favoriting the staff, that you want to be your “friend”, how about do your job of management and do what’s best for your company. "Home of the Judgment Free Zone" is a joke."

What do you like about working at Planet Fitness?

"The concept of being in a non stereotypical muscle head environment,A health facility for normal regular people."

Do you have any tips for others interviewing with this company?

"No support ,poor management qualifications, no concern for the members except in the collecting funds."

What don't you like about working at Planet Fitness?

"Nothing that the franchisee actually does is for the members,it is only about them paying dues and not utilizing the equipment.Poor customer service, poorly maintained equipment, No actual service provided to members as far as equipment or exercise knowledge.Very new and inexsperienced management staff to cut down on payrole.Average age 23 average exsperience 0-1 year in any related field.23-25 k Average salery."

"This review was an honest statement describing what I endured and anticipate for my career"

What do you like about working at Planet Fitness?

"The comfortable environment that surrounded me as far as the members of the gym and the staff that work along side of me."

What don't you like about working at Planet Fitness?

"I didn't like the lack of consistency from the management standpoint and the constant changes made drastically by the ownership as well."

What suggestions do you have for management?

"To be more organized, experienced, and less involuntary in matters that didn't help the company succeed as a business. Set higher standards for development and controlling profit by having better management skills."

Do you have any tips for others interviewing with this company?

"Be ready to work as a team and learn from everyone in every department and recognize that each person plays a role in your success and you do theirs."

What suggestions do you have for management?

"Continue working as a unit and keep empowering everyone to contribute to the continued success and offer rewards based upon performance."

"I would not recommend it to anyone."

"There really needs to be work with how they treat their employees"

What don't you like about working at Planet Fitness?

"The owner should not be having relations with the management"

What suggestions do you have for management?

"The owner should not have relationship with people that work for him. You can't trust someone that your sleeping with to do the job right!"