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Programmers Investment Corp Employee Reviews for Customer Service Representative

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Customer Service Representatives at Programmers Investment Corp give their company a 1.6 out of 5.0, while the average rating for Programmers Investment Corp is 2.5, making them 44% less happy than every other employee at Programmers Investment Corp and 81% less happy than every other Customer Service Representative on CareerBliss - the happiest Customer Service Representatives work for Sykes.

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1.6
Average Rating
(based on 1 Customer Service Representative Review Rating)
Customer Service Representative
in Arlington Heights, IL

"Bad, bad management. Working here until I find something else."

What do you like about working at Programmers Investment Corp?

"Some of the people I work with. The location is conveniently next to an expressway exit. Ok selection of nearby food choices for lunch."

Do you have any tips for others interviewing with this company?

"I would recommend looking somewhere else for a job unless you are really hard up."

What don't you like about working at Programmers Investment Corp?

"Some of the people I work with. The company is completely mismanaged. PIC uses outdated technology. Programmers are still using 1980's and 1990's programming languages and yet we are called Programmers Investment Corporation. There is a lot of favoritism, especially in customer service. People make racist and sexist comments including the executives and this can be very uncomfortable because you obviously can't complain to them. It is very slow, which is depressing, especially when employees are asked to leave early each day. Hard work is not recognized in money, only a small pat on the back. Everyone complains how money is mishandled and expects PIC to close within a year so the morale is very low."

What suggestions do you have for management?

"Clean house from the managers on up. Put a trusted individual in place whom employees can go to to talk about their work environment. Stop bringing in these little fly by night clients that don't have any volume and hire salesmen to bring in established clients, although truth is PIC is probably not attractive to established clients, so that might be nearly impossible."

Person You Work For 2 / 5 People You Work With 2 / 5 Work Setting 2 / 5
Support You Get 2 / 5 Rewards You Receive 1 / 5 Growth Opportunities 1 / 5
Company Culture 1 / 5 Way You Work 2 / 5
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