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PETCO Employee Job Reviews in the United States

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On average, employees at PETCO give their company a 3.3 rating out of 5.0 - which is 17% lower than the average rating for all companies on CareerBliss. The happiest PETCO employees are Customer Service Representatives submitting an average rating of 3.5 and Operations Managers with a rating of 3.4.

11%
37%
31%
17%
3%
3.3
Average Rating
(based on 70 PETCO Review Ratings)

Ratings by Category

Company Culture
3.1
Growth Opportunities
2.9
People You Work With
3.8
Person You Work For
3.5
Rewards You Receive
3.0
Support You Get
3.2
Way You Work
3.8
Work Setting
3.3
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"Hard, fast-paced work. Always changing, but I enjoyed it."
Posted 12 years ago in Idaho Falls, ID
General Manager

"POOR management."

Customer Relations Coordinator

What do you like about working at PETCO?

"People are friendly, and you can bring your pet to work."

What don't you like about working at PETCO?

"I don't like micromanagement. It just felt like someone was breathing down my neck all the time."

What suggestions do you have for management?

"Be more flexible and trust your employees. They are not going to cheat you with an extra 2 minutes for lunch."

Company-Industry Rating Comparison

3.3
PETCO (108)

4.6 Highest Rated in this Industry is Lehigh Press (8)
2.7 Lowest Rated in this Industry is Aaron Brothers (16)
3.6 Average of All Companies in this Industry (7,571)
Animal Specialist

"Only if you need the money."

What do you like about working at PETCO?

"It was fun working with the animals, and making sure they get the proper care."

What don't you like about working at PETCO?

"The staff always talked about one another."

What suggestions do you have for management?

"They need to act as managers, and stop trying to be everyone's friend."

Operations Manager

"PETCO is a nice corporation but has limited opportunities and salary caps."

What do you like about working at PETCO?

"I liked the autonomy of the managers, advancement opportunities, working with animals, and opportunity to work with unique personalities."

Instructor

"Fun place to work."

What do you like about working at PETCO?

"I liked talking with customers and working with the dogs."

Do you have any tips for others interviewing with this company?

"Interest in helping customers is key."

What don't you like about working at PETCO?

"I disliked the high turnover not only of employees, but of management as well."

What suggestions do you have for management?

"Keep employees."

Groomer

"Petco Grooming needs to have more rules and be more organized."

What do you like about working at PETCO?

"What I liked about working at Petco Grooming was that I get to interact with the dogs, and make them feel better. Sometimes I would get in a really matted dog and just by shaving it down and giving it a good bath you could tell that the dog was so much happier."

What don't you like about working at PETCO?

"What I did not like about working at Petco Grooming was that it was not organized at all. The appointment book was never on point. Sometimes they would only have one groomer and one bather with 15 dogs a day. They never had the right supplies and it would take them forever to order new supplies. It was very unorganized."

What suggestions do you have for management?

"Get new management, better employees, and give the grooming department adequate supplies and attention."

Manager

What do you like about working at PETCO?

"I was comfortable at my job. I knew my customers well and I knew the company procedures even better."

Canine Education Instructor

"Not bad for a part-time job, but not sure I would want to make it career."

Network Service Manager

"Great CIO, but departmental changes are greatly affecting morale."

Office Clerk

What do you like about working at PETCO?

"I like that I am not unemployed."

What don't you like about working at PETCO?

"There is no room for growth."

Regional Trainer

"Great job with an awesome company, but just very few future growth opportunities."

What do you like about working at PETCO?

"Up until the last few years, I liked the personal and professional growth opportunities, great flexibility, and high training initiatives."

What don't you like about working at PETCO?

"There is no room to grow currently, and compensation could be more competitive."

Small Animal Specialist

"A good employer for someone looking for a fun, temporary, part-time job."

General Manager

"Life in hell is life in Petco."

What do you like about working at PETCO?

"I liked the great products and fun interaction with pets."

Do you have any tips for others interviewing with this company?

"Run. Be homeless. Be jobless. Just run. It is the worst company on earth. Good luck Petsmart, but you don't need it with the idiots running Petco."

What don't you like about working at PETCO?

"Petco senior management is the worst on earth. They manage by cliche and believe that if you're not firing people, then you're failing."

General Manager

What do you like about working at PETCO?

"I like caring for the development of others."

PETCO Reviews FAQs

Is PETCO a good company to work for?

PETCO has an overall rating of 3.3 Average Rating out of 5, based on over 70 PETCO Review Ratings left anonymously by PETCO employees, which is 15% lower than the average rating for all companies on CareerBliss. 80% of employees would recommend working at PETCO.

Does PETCO pay their employees well?

PETCO employees earn $30,000 annually on average, or $14 per hour, which is 55% lower than the national salary average of $66,000 per year. 24 PETCO employees have shared their salaries on CareerBliss. Find PETCO Salaries by Job Title.

How satisfied are employees working at PETCO?

80% of employees would recommend working at PETCO with the overall rating of 3.3 out of 5. Employees also rated PETCO 3.1 out of 5 for Company Culture, 3.0 for Rewards You Receive, 2.9 for Growth Opportunities and 3.2 for support you get.

What is the highest paying job at PETCO?

According to our data, the highest paying job at PETCO is a Director of Advertising at $151,000 annually. Browse PETCO Salaries by Job Profile.

What is the lowest paying job at PETCO?

According to our data, the lowest paying job at PETCO is a Key Manager at $10,000 annually. Browse PETCO Salaries by Job Profile.

What are the pros and cons of working at PETCO?

According to reviews on CareerBliss, employees commonly rated the pros of working at PETCO to be Company Culture, People You Work With, Person You Work For and Rewards You Receive, and cons to be Growth Opportunities.

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