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Pep Boys Auto Employee Job Reviews in the United States

Browse Pep Boys Auto Reviews by Job Title →

20%
40%
28%
12%
0%
3.7
Average Rating
(based on 40 Pep Boys Auto Review Ratings)

Ratings by Category

Company Culture
3.5
Growth Opportunities
3.1
People You Work With
4.2
Person You Work For
4.0
Rewards You Receive
3.6
Support You Get
3.6
Way You Work
4.0
Work Setting
3.6
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Service Technician

"Great company with flexible hours and compensation. it is a great way to learn about automotive maintenance, repair, and service procedures. Really fun work environment and a hands-on way to learn in the field"

Person You Work For 5 / 5 People You Work With 5 / 5 Work Setting 4 / 5
Support You Get 4 / 5 Rewards You Receive 4 / 5 Growth Opportunities 4 / 5
Company Culture 5 / 5 Way You Work 5 / 5
Master Mechanic

"I’ve been with Pepboys Automotive for 2 years as a mechanic and a service writer. The people that work for the company are the best imaginable. However when the aspect of policy and corporate structure comes into play a lot is left wanted. With all that being said there is no way I wouldn’t recommend people to work for the company if they’re able to look past the consistent push to over achieve while compensation isn’t matching the effort placed in."

Person You Work For 5 / 5 People You Work With 5 / 5 Work Setting 4 / 5
Support You Get 5 / 5 Rewards You Receive 2 / 5 Growth Opportunities 2 / 5
Company Culture 4 / 5 Way You Work 5 / 5

Company-Industry Rating Comparison

3.7
Pep Boys Auto (67)

4.5 Highest Rated in this Industry is New United Motor Manufacturing (55)
2.9 Lowest Rated in this Industry is PartsBase (6)
3.7 Average of All Companies in this Industry (2,910)
Pep Boys Auto Employee

"You get out what you put in. Be prepared to put in a lot of time above and beyond."

Person You Work For 5 / 5 People You Work With 5 / 5 Work Setting 3 / 5
Support You Get 2 / 5 Rewards You Receive 5 / 5 Growth Opportunities 3 / 5
Company Culture 3 / 5 Way You Work 3 / 5
Pep Boys Auto Employee

"A fair company that looks after their employees like a family."

Person You Work For 5 / 5 People You Work With 5 / 5 Work Setting 4 / 5
Support You Get 5 / 5 Rewards You Receive 5 / 5 Growth Opportunities 4 / 5
Company Culture 5 / 5 Way You Work 5 / 5
Manager

"Great company to work for. Upper management supports mangers and other employees. Pay structure is competitive. It’s just like any other retail job. Except management in this company has grown to benefit employees and customers"

Person You Work For 5 / 5 People You Work With 5 / 5 Work Setting 5 / 5
Support You Get 5 / 5 Rewards You Receive 5 / 5 Growth Opportunities 5 / 5
Company Culture 5 / 5 Way You Work 5 / 5
Web Administrator

"Customers are not fooled, they know we are not running like other auto service stores and we fail over and over. We do not update the web pricing and mislead available product selection ( bait and switch ) basically everyone that uses the site can see it doesn't function well. There is no desire among management to fix and poor morale too."

Person You Work For 3 / 5 People You Work With 3 / 5 Work Setting 1 / 5
Support You Get 3 / 5 Rewards You Receive 3 / 5 Growth Opportunities 1 / 5
Company Culture 3 / 5 Way You Work 1 / 5
Pep Boys Auto Employee

"I worked for Pep Boys for many years, had its ups and downs but recently company was sold to Icahn Enterprises. This is an investment company, they do not care about people."

Person You Work For 1 / 5 People You Work With 3 / 5 Work Setting 2 / 5
Support You Get 2 / 5 Rewards You Receive 3 / 5 Growth Opportunities 2 / 5
Company Culture 1 / 5 Way You Work 2 / 5
Pep Boys Auto Employee
Person You Work For 4 / 5 People You Work With 3 / 5 Work Setting 3 / 5
Support You Get 3 / 5 Rewards You Receive 4 / 5 Growth Opportunities 3 / 5
Company Culture 3 / 5 Way You Work 4 / 5
Pep Boys Auto Employee

"Don't think about it, you will regret your decision. Poor company who cares more about their stockholders than taking care of their employees. Very reactive to problems instead of being pro active."

Person You Work For 3 / 5 People You Work With 4 / 5 Work Setting 1 / 5
Support You Get 2 / 5 Rewards You Receive 2 / 5 Growth Opportunities 1 / 5
Company Culture 1 / 5 Way You Work 1 / 5
Pep Boys Auto Employee

"I like the people I work with but the company has outdated systems and processes in many areas. The industry is pretty flat and status quo is accepted. Execution of goals is difficult and time-consuming due to the amount of approvals needed. Not very progressive. Some people make excuses for poor performance and it is tolerated by leadership. Engagement is lacking."

Person You Work For 3 / 5 People You Work With 4 / 5 Work Setting 3 / 5
Support You Get 2 / 5 Rewards You Receive 4 / 5 Growth Opportunities 3 / 5
Company Culture 3 / 5 Way You Work 2 / 5
Pep Boys Auto Employee

"I have been with Pep Boys for one year. It is a good company that has many challenges in front of them. I have added numerous accounts to my territory with an 85% increase over last yrs numbers at this time. Currently I am at 56% increase year to date. Some things I would need to do my job more efficiently I do not have access to. On a scale of 1-10, 10 being a great, I give Pep Boys a 7. I have built great relationships with all of my store managers, my immediate supervisor also."

Person You Work For 5 / 5 People You Work With 5 / 5 Work Setting 3 / 5
Support You Get 2 / 5 Rewards You Receive 4 / 5 Growth Opportunities 2 / 5
Company Culture 3 / 5 Way You Work 3 / 5
Pep Boys Auto Employee

"I have worked for Pep Boys for more then half a dozen years, the benefits are alright, the pay for sales associates seems highly sub par. While my boss and my co workers are excellent recently, working conditions and relations with those above store level have become atrocious.I have lost all faith and trust of management above regular store level."

Person You Work For 5 / 5 People You Work With 5 / 5 Work Setting 1 / 5
Support You Get 2 / 5 Rewards You Receive 3 / 5 Growth Opportunities 2 / 5
Company Culture 1 / 5 Way You Work 4 / 5
Pep Boys Auto Employee

"I've been with Pep Boys for over 15 years and I must say the company has been good to me over the years. Like anything in life, there are both positives and negatives but some of the positives are a competitive wage and better than average benefits. Overall, it has been a good experience for me here and I would recommend Pep Boys to anyone considering them as an employer."

Person You Work For 4 / 5 People You Work With 5 / 5 Work Setting 3 / 5
Support You Get 3 / 5 Rewards You Receive 4 / 5 Growth Opportunities 3 / 5
Company Culture 3 / 5 Way You Work 4 / 5
Service Manager

"Grew HUGE sales and got pushed aside"

What do you like about working at Pep Boys Auto?

"Helping customers and actually getting them what they need not just something sold to them. I enjoy finding an actual solution not randomly guessing and hoping it solves the problem for them"

Do you have any tips for others interviewing with this company?

"Don't expect the support you get in the beginning to last. They will grow bored and stop listening to you and start referring to you as a nuisance instead of their idealist"

What don't you like about working at Pep Boys Auto?

"Upper management makes lots of promises to correct or change problems yet they never do, and when you escalate it past the with documentation they throw you under a bus and watch you fail with NO support until you get fired on technicalities or walk"

What suggestions do you have for management?

"Listen to the managers asking for certain things on the store level. Like each customer is different each store and its requirements may vary and need something the others don't to support their volume"

Person You Work For 1 / 5 People You Work With 1 / 5 Work Setting 3 / 5
Support You Get 2 / 5 Rewards You Receive 3 / 5 Growth Opportunities 2 / 5
Company Culture 1 / 5 Way You Work 2 / 5
Lead Programmer

"OK place to work."

What do you like about working at Pep Boys Auto?

"Have a lot of freedom with regards to conducting your job."

Do you have any tips for others interviewing with this company?

"Consider it to be a short term job. Too may layoffs."

What don't you like about working at Pep Boys Auto?

"A lot of layoffs. Poor management. Not a friendly place."

What suggestions do you have for management?

"Need some creative ideas. Need to institute a real corporate culture."

Person You Work For 2 / 5 People You Work With 2 / 5 Work Setting 2 / 5
Support You Get 2 / 5 Rewards You Receive 3 / 5 Growth Opportunities 1 / 5
Company Culture 2 / 5 Way You Work 5 / 5

Pep Boys Auto Reviews FAQs

Is Pep Boys Auto a good company to work for?

Pep Boys Auto has an overall rating of 3.7 Average Rating out of 5, based on over 40 Pep Boys Auto Review Ratings left anonymously by Pep Boys Auto employees, which is 5% lower than the average rating for all companies on CareerBliss. 88% of employees would recommend working at Pep Boys Auto.

Does Pep Boys Auto pay their employees well?

Pep Boys Auto employees earn $35,000 annually on average, or $17 per hour, which is 47% lower than the national salary average of $66,000 per year. 13 Pep Boys Auto employees have shared their salaries on CareerBliss. Find Pep Boys Auto Salaries by Job Title.

How satisfied are employees working at Pep Boys Auto?

88% of employees would recommend working at Pep Boys Auto with the overall rating of 3.7 out of 5. Employees also rated Pep Boys Auto 3.5 out of 5 for Company Culture, 3.6 for Rewards You Receive, 3.1 for Growth Opportunities and 3.6 for support you get.

What is the highest paying job at Pep Boys Auto?

According to our data, the highest paying job at Pep Boys Auto is a VP of Operations at $300,000 annually. Browse Pep Boys Auto Salaries by Job Profile.

What is the lowest paying job at Pep Boys Auto?

According to our data, the lowest paying job at Pep Boys Auto is a Sales Driver at $15,000 annually. Browse Pep Boys Auto Salaries by Job Profile.

What are the pros and cons of working at Pep Boys Auto?

According to reviews on CareerBliss, employees commonly rated the pros of working at Pep Boys Auto to be Company Culture, Growth Opportunities, People You Work With and Person You Work For, and no cons.

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