PayPal Employee Reviews for Anonymous Employee

"I really enjoyed working the data science team as a summer intern. The co-workers are very helpful, and the project is super interesting."

"PayPal is a purpose-driven company where we are dedicated to make a better customer experience each day with various payment solutions. This is an excellent place to work that teaches numerous aspects of payment process as well as information security for our consumers. As for work environment itself, stress level depends on the management style of a particular group, so my review may not apply for all."

"Stats are more important than the customer. Stats are more important than BSA/AML Compliance regulations (agents are expected to work cases quickly and, if a case is taking too long, agents are told to "cut it off" instead of completing a thorough investigation). Stats are more important then the employee (i.e., even if the city is shut down due to a major snow day, employees are expected to be at work and may even be "written up" if they do not show up that day due to the weather). Stats remain the same over the course of years even if the tasks change and become much more complicated. Even if an entire segment of a department is struggling with stats, management will not reconsider numbers or take into account the type of work that is being done. Instead, they will have meetings where employees are told that management "may have to fire the majority of the department" if the stats aren't met. Tenured phone agents are held to stats of people in different (easier) segments to "challenge" them, then when they are unable to meet those stats, they are denied a bonus because they "didn't meet the requirements of their peers"."

"The company is an amazing company. Unfortunately too many layers of leadership tend to bog down innovation. David Marcus was an amazing leader who was pushing us in the right direction. Our new leader seems to be working to streamline the organization."

"I have worked for this company for last 4 months. Work environment is really good. I recommend the employer."

"Awesome work environment."

"I worked for PayPal for just over a year. They seemed to really value employees as people and encouraged work-life balance. I felt they could have done more for employee growth."

"Been working at PayPal since 2009 as an engineer on multiple projects. Overall the company has a terrific product but lacks on the execution end. We need to get out of reactive mode (hello ApplPay) and get back into the proactive mode."

"Company trying to mature technology built over a decade, and is very operationally driven rather than innovation driven. Projects and priorities shift and demand for continued year over year growth is high. Good salary and benefits, good coworkers, new leadership."

"I have worked at PP and I have found work environment not so easy going, but not that bad either."