Working at NextGen Healthcare in Traverse City, MI: 1 Employee Job Reviews by Real Employee working in Traverse City, MI Area

"I’ve worked directly for Nextgen for the past 2.25 years, and with Nextgen 3 years prior for a small start-up custom content development company before we were acquired by Nextgen. Nextgen has great values of being trusted advisors to our clients, however, their processes do not value employees and I find myself constantly in a state of burnout due to most teams being understaffed. I find that most of their processes are outdated, and they are resistant and sometimes unwilling to change. The product line that I help manage is the only product line that develops following an agile process instead of a waterfall process. Being agile allows us to deliver more impactful and flexible releases to our clients, but maintaining this process is a constant battle internally as outside managers do not appreciate having different methodologies and services to meet the needs of our clients. The healthcare industry is not a “one size fits all” industry, and unfortunately Nextgen does not always work well with this mindset."