I think a good corporation would recognize that a happy employee base is important to the overall directive. Making money and cutting corners at your employees expense just doesn't make any sense. This company out right lies to their employees each and everyday stating they are trying to help you. No, you're not! What is the point of lying Most importantly. don't treat people like they are indispensable if they are not!
Worked for Michaels for almost two years in multiple positions. Pay is low next to comparable retailers by almost $2.00 per hour. Training is minimal in entry-level positions such as replenishment and cashier. I hired on as seasonal help in late fall and was very poorly trained by someone who apparently knew very little about the job herself. You get the very basic training for cashier positions and learn the rest from behind the register - often with inadequate support. Given that the pay is substandard, they aren't exactly attracting the cream of the crop or enticing them to stay. We go through a lot of lazy & unprofessional cashiers. There is, however, slightly better opportunity for advancement than some of the reviews I've read seem to indicate. There's a high employee turnover rate due to the low pay and they don't pay management positions anymore lavishly than they do the rest of them. Management positions open frequently & they do promote from within - especially from within a store as often as possible. The best thing about working for Michaels? The people. My manager is great & I like my co-workers. We do well as a team. I stay for that reason, even though I could make more money for the same type of work elsewhere. I think if they paid a little more competitively, put more emphasis on training, and tried harder to hang onto experienced & hard working employees, they could be an excellent workplace.
In the past it was a great company, however, management has changed and company has become extremely greedy! They try to FORCE employees to sell more than the customers want and penalize you if you aren't able to get the sale. They should market and price so the customers want to purchase. Management demands more than is feasibly possible and keeps changing the rules. The DM is HORRIBLE and should be fired. She comes in and doesn't speak to employees unless to yell at them, except so very friendly when with a corporate representative. So very phoney! Morale is horrible - everyone wants to quit but needs the job. Corporate emphasis has changed to ONLY bottom line $ with no longer care for customers or employees. DON'T PURCHASE FROM THIS COMPANY - you are empowering them to mistreat employees!