MAXIMUS Employee Job Reviews in the United States

"I've worked for MAXIMUS since 1997, I actually started as a bilingual service rep (CSR) for the company. I did some cross training with data entry processing choice forms that we receive for beneficiaries that qualify for our program. And also then moved into the research department as a Research Analyst. After a few years I applied for the Data Analyst position where I am now and also have now got experience and do business analyst work as well."

"Large, contract focused organization that is production oriented, reliant on state and Federal contracts for medical review services"

"Although MAXIMUS allows great perks such as Work From Home and great hours to have a life outside of the office. For a new graduate who wants to build his/her career, the resources it provides are very minimal. One has to go outside of the company in order to gain insight into new technology and how one would apply them in the current technological advancements of the world."

What do you like about working at MAXIMUS?

"The service we provide for under privilege children. Working with some of the people there."

Do you have any tips for others interviewing with this company?

"Overall it is a good company to work for. The fringe benefits are good."

What don't you like about working at MAXIMUS?

"The lack of good training, and the lack of mobile technology."

What suggestions do you have for management?

"Knowledge should be bottoms up, and allow more general feedback."

"There was no real support at the company or loyalty to the employees."

What do you like about working at MAXIMUS?

"Regular hours, convenient location in Downtown Boston. People in the workplace are generally friendly."

Do you have any tips for others interviewing with this company?

"Very old-school business enviornment. All of the cliched recommendations for applying, behavior, etc. apply. Little tolerance for individuality."

What don't you like about working at MAXIMUS?

"Innovation and outside of the box processes are not encouraged."

What suggestions do you have for management?

"The bottom line above all else attitude is not impressing anyone."

"The job itself is fantastic. The people I work with are great. The systems we use and facility services leave a lot to be desired"

"Nothing but lies, supervisors choosing favorites and incredibly inadequate training."

What do you like about working at MAXIMUS?

"The learning environment and culture provided by our client, the state of Illinois."

Do you have any tips for others interviewing with this company?

"Keep options open. Use skills to see hard work is rewarded. If not, move on."

What don't you like about working at MAXIMUS?

"The culture and environment was not the best. Employees were not held accountable for actions. Pay was not suitable for position."

What suggestions do you have for management?

"I would change the culture and make employees accountable. I would also fight for more compensation for employees."

"Culturally, Maximus is deficient in leadership. While Maximus promotes from the bottom, it is a painfully slow process, and ultimately, employees whom are ultimately promoted to leadership positions, do not have an education beyond high-school. This has been detrimental to the culture of the company. The approach taken to correct behavior is highly punitive. Within my first couple of weeks in the office, I heard the words "next time its grounds for termination" at least five times for different reasons involving different people. I did not meet my manager until the third month of employment, and it was done over the phone in a team skip-level meeting. You get zero exposure to professions that exist within Maximus, and employees are heavily micromanaged. Not an appealing place to work, particularly if you are driven and seeking development and promotion. On the other hand, if you do not mind coming to work, not speaking to anyone, keeping your head down, and can follow rules to a "t" - while making poverty level income, this is the place for you."

"Been working here for couple of month. Co workers are great but management are not the best. Management doesn't seems to know what they are doing."

"My experience working here, is that there is no accountability for people in supervisory positions. If you complain there is retaliation, and they make your life impossible. Supervisor is rude, uneducated, sloppy in appearance and has an 8th grade education. Management backs supervisor up, so there isn't anyone you can really complain to. Work situation is rough, sad, and depressing. I wouldn't recommend this place to anyone."

What do you like about working at MAXIMUS?

"If you like being busy, this is the place for you."

Do you have any tips for others interviewing with this company?

"Only interview here if you are desperate for a job."

What don't you like about working at MAXIMUS?

"If you like having a life outside work, avoid this place. Very demanding for my time, even when I'm putting in extra time. No sense of real structure, just a jump when I snap attitude from management."

What suggestions do you have for management?

"Before promising the world to client, find out what is in the pipeline already and give a better estimate as to when it will be delivered. Giving unrealistic promises only frustrates the staff and irritates the clients when it is late. That's why turnover is very high at this place."