MassMutual Financial Group Employee Job Reviews in the United States

"Very good professionals. A great group of people to learn from."

"I've been with them over three years and no one I started with is still there. The agency can't keep employees, sales staff or office staff. Each day you come in or call the office it's a different person. Cubicles are filled and emptied all the time. The office is more like the downtown bus station with people coming and going. Management isn't much to speak of. They mostly act busy without accomplishing much, except getting excited if someone makes a big sale, and sales haven't been good for the office in the last year. Our goals haven't been met by more that a third. It's tough out in the sales field and tougher with little support for the office."

"I've been with the company almost four years. Almost all the people I originally knew are no longer with the company. The turn over for the sales agents and agency staff is unbelievably high--a quick revolving door. And many agents talked about how mean the company was at dismissing them... charging employees high fees, even some being turned over to the collection agencies because they didn't pay their office rent in total. Yes, you have to pay for everything when your sales are slow. The company uses an antiquated sales agency system. If you sell a lot "your expenses" are covered--meaning the company makes so much off your commissions it can pay your rent for you and even some office supplies. Yes, don't be surprised if an agency charges you for making copies on the copier. Some times these fees seem random like Home Office just decides one month to charge agents and see if anyone complains. There is a big disconnect between the local agencies in each state and the home office. Unless you have plenty of cash on hand and you like to push for insurance sales, I'd suggest finding a better company to work with... one that offers its employees something. This company doesn't offer its sales employees anything except a quota that you are supposed to meet or you get terminated."

"I have worked for MassMutual as a contractor for 7 months and like the project I am currently working on. It is a strong company with room for growth, but need to be an MM employee and not a contractor to get those opportunities."

"One of the toughest jobs around. There is lots of potential to make good money, but this means having no life and seldom seeing family and friends, as you have to work long hours and weekends and evenings."

"Great people. Great environment."

"Great company! Location well also."

"I've worked for Mass Mutual for 4 years. It's a good and structured financial company and they really care about the customers and their financial stability for future enjoyment."

"Very good company. I enjoyed my six months there."

"The company is profitable based on several acquisitions made during the 90's. At the field and agency level the people are great however from an corporate sales level the company is interested in maintenance and managing the risk of the existing products as opposed to growth."

"Company is good."

"Great career if you are built for it. This type of career involves networking, prospecting, and building your own book of business to be successful. Great company to work for, but if you don't prospect 85% and know how to run your own business, and work 60-80 hours of week then it's not for you."

"Mass Mutual is a great company to work with. Management has strong ethical standards and the team spirit is high!"

"Good company, plenty of opportunity for growth if you're willing to work!"

What do you like about working at MassMutual Financial Group?

"Opportunity to grow, good front line managers, great benefits, good location"

Do you have any tips for others interviewing with this company?

"Know your stuff., talk about real life examples, understand that culture is the hardest thing to change with standards and process adoption"

What don't you like about working at MassMutual Financial Group?

"Slow decision making, misaligned business and IT strategies, disparate IT strategies in federated system."

What suggestions do you have for management?

"Trust your employees, help them understand the importance of knowledge management."