Working at Marshalls in Naperville, IL: 1 Employee Job Reviews by Real Employee working in Naperville, IL Area
Browse Marshalls Reviews by Job Title →
On average, employees in Naperville, IL at Marshalls give their company a 4.3 rating out of 5.0 based on 1, whereas overall Average Rating of Marshalls is 4.0 out of 5.0 based on 40 Marshalls Review Ratings. The happiest Marshalls employees in Naperville, IL are Operations Managers submitting an average rating of 4.2.
Ratings by Category
Company Culture
4.0
Growth Opportunities
3.0
People You Work With
4.6
Person You Work For
4.2
Rewards You Receive
3.6
Support You Get
4.0
Way You Work
4.5
Work Setting
3.9
"There are NEVER hours because they are always cutting payroll, which has been a major issue for the past few years. As they are cutting all present employees hours, they are also hiring new people. Convenient to the company, but very inconvenient and unfair to those who have this as an only job, whether a single parent with not much money to feed their kids every night, or even for a college student who has to work to pay for tuition. There is always a "preference" or "favoritism" as to who should do what, who should be in charge, who gets what hours, etc. There should be no reason for the person making the schedule to ask employees what days they WANT to work. It's really unfair and no company should allow that to happen. A rotating schedule should be considered so that way everyone has a chance to have a weekend off. At one point I felt discriminated against because for quite some time I was overlooked at when I wanted to step up the ladder and never given the opportunity to grown within the company; there were always excuses. There is a lot of work to do with no help and it makes people feel undervalued. Not fair to have ONE single person working the front desk with customers making enormous amounts of returns PLUS purchases PLUS answering incoming calls PLUS having to process merchandise at the front desk when you're by yourself from 9 am opening time until 3 hours later when the "help" arrives. If you're looking for a full-time position...KEEP LOOKING! The customers can be awful at times, but as long as you provide good Customer Service they will be on the same page as you. After 7 years, and so many more issues i'm calling it quits!"
Posted 11 years ago in Norwalk, CT
Working at Marshalls in Naperville, IL: 1 Employee Reviews
Operations Manager
Person You Work For
4 / 5
People You Work With
4.2 / 5
Work Setting
4.4 / 5
Support You Get
4.5 / 5
Rewards You Receive
4.5 / 5
Growth Opportunities
3 / 5
Company Culture
4.7 / 5
Way You Work
4.5 / 5
Company-Industry Rating Comparison
Marshalls (40)
Highest Rated in this Industry is Lehigh Press (8)
Lowest Rated in this Industry is Aaron Brothers (16)
Average of All Companies in this Industry (7,571)
Marshalls Reviews by Location
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