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4.0
Average Rating
(based on 30 Marshalls Review Ratings)

Ratings by Category

Company Culture
4.0
Growth Opportunities
3.0
People You Work With
4.6
Person You Work For
4.2
Rewards You Receive
3.6
Support You Get
4.0
Way You Work
4.5
Work Setting
3.9
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"There are NEVER hours because they are always cutting payroll, which has been a major issue for the past few years. As they are cutting all present employees hours, they are also hiring new people. Convenient to the company, but very inconvenient and unfair to those who have this as an only job, whether a single parent with not much money to feed their kids every night, or even for a college student who has to work to pay for tuition. There is always a "preference" or "favoritism" as to who should do what, who should be in charge, who gets what hours, etc. There should be no reason for the person making the schedule to ask employees what days they WANT to work. It's really unfair and no company should allow that to happen. A rotating schedule should be considered so that way everyone has a chance to have a weekend off. At one point I felt discriminated against because for quite some time I was overlooked at when I wanted to step up the ladder and never given the opportunity to grown within the company; there were always excuses. There is a lot of work to do with no help and it makes people feel undervalued. Not fair to have ONE single person working the front desk with customers making enormous amounts of returns PLUS purchases PLUS answering incoming calls PLUS having to process merchandise at the front desk when you're by yourself from 9 am opening time until 3 hours later when the "help" arrives. If you're looking for a full-time position...KEEP LOOKING! The customers can be awful at times, but as long as you provide good Customer Service they will be on the same page as you. After 7 years, and so many more issues i'm calling it quits!"
Posted 7 years ago in Norwalk, CT
Marshalls Employee
in Epping, NH

"Marshalls is a really great place to work, but there’s a disconnect when it comes to communication between the managers, which makes it frustrating on everyone else. I have been here for 2 years, and gone through 2 different managers and it seems like nothings changed. I love the people, I just need something new."

Person You Work For 4 / 5 People You Work With 5 / 5 Work Setting 4 / 5
Support You Get 4 / 5 Rewards You Receive 2 / 5 Growth Opportunities 1 / 5
Company Culture 4 / 5 Way You Work 4 / 5
Marshalls Employee
in West Des Moines, IA

"Marshalls is a very organized retail company that caters for the average American. their products are of reasonable quality, and the service is very professional. The working environment is quite friendly for all categories of employees."

Person You Work For 4 / 5 People You Work With 4 / 5 Work Setting 4 / 5
Support You Get 5 / 5 Rewards You Receive 3 / 5 Growth Opportunities 3 / 5
Company Culture 4 / 5 Way You Work 5 / 5

Company-Industry Rating Comparison

4.0
Marshalls (40)

4.6 Highest Rated in this Industry is Lehigh Press (8)
2.7 Lowest Rated in this Industry is Aaron Brothers (16)
3.6 Average of All Companies in this Industry (7,491)
Marshalls Employee
in Marietta, GA

"This has been a wonderful company to work for over the past several years! They are very flexible with scheduling, and the company also makes an intentional effort to make you feel appreciated as an employee. One of the only issues with my specific Marshalls was the lack of reprimanding that occurred for those employees who called out regularly or chose not to show up to a shift entirely. They are very gracious when it comes to attendance. Overall, Marshalls has given me the opportunity to gain valuable customer service skills and advance various skill sets, and I recommend this job if you are looking for something hourly."

Person You Work For 5 / 5 People You Work With 5 / 5 Work Setting 5 / 5
Support You Get 4 / 5 Rewards You Receive 3 / 5 Growth Opportunities 4 / 5
Company Culture 5 / 5 Way You Work 5 / 5
Customer Service Representative
in Greensboro, NC

"I loved this Job because of the employers and co workers. Everyone literally brings great energy and you look forward sometimes to come to work. The supervisors are super understanding and they work with you. Also, the supervisors will make sure your trained and know what you are doing before throwing you out there."

Person You Work For 5 / 5 People You Work With 5 / 5 Work Setting 5 / 5
Support You Get 3 / 5 Rewards You Receive 3 / 5 Growth Opportunities 3 / 5
Company Culture 5 / 5 Way You Work 5 / 5
Cashier
in Canton, MI

"it's a great place to work as a part-time. you get a flexible schedule as well and encouraging and motivating co-workers."

Person You Work For 5 / 5 People You Work With 5 / 5 Work Setting 4 / 5
Support You Get 4 / 5 Rewards You Receive 4 / 5 Growth Opportunities 4 / 5
Company Culture 4 / 5 Way You Work 4 / 5
Marshalls Employee
in Brewster, NY

"I think it's a good job to have in between other jobs but as I mention, it's more a job buffer. The people are usually nice but for the amount of work I do managing the front, the pay doesn't really add up effort-wise. But I understand the capital structure and the availability of funds."

Person You Work For 3 / 5 People You Work With 5 / 5 Work Setting 2 / 5
Support You Get 3 / 5 Rewards You Receive 2 / 5 Growth Opportunities 1 / 5
Company Culture 3 / 5 Way You Work 4 / 5
Store Associate
in Norristown, PA

"I've been with Marshall's for about 3 years. It is not a bad place to work at. The people are very friendly and the work is doable."

Person You Work For 5 / 5 People You Work With 5 / 5 Work Setting 5 / 5
Support You Get 5 / 5 Rewards You Receive 5 / 5 Growth Opportunities 5 / 5
Company Culture 4 / 5 Way You Work 4 / 5
Customer Service Specialist
in Canton, MI

"I've worked for Marshall going on 10 months now. I've found it to be strong company to work for and good ethical values for their customers and their employees."

Person You Work For 4 / 5 People You Work With 5 / 5 Work Setting 4 / 5
Support You Get 5 / 5 Rewards You Receive 5 / 5 Growth Opportunities 5 / 5
Company Culture 4 / 5 Way You Work 5 / 5
Cashier
in Norwalk, CT

"There are NEVER hours because they are always cutting payroll, which has been a major issue for the past few years. As they are cutting all present employees hours, they are also hiring new people. Convenient to the company, but very inconvenient and unfair to those who have this as an only job, whether a single parent with not much money to feed their kids every night, or even for a college student who has to work to pay for tuition. There is always a "preference" or "favoritism" as to who should do what, who should be in charge, who gets what hours, etc. There should be no reason for the person making the schedule to ask employees what days they WANT to work. It's really unfair and no company should allow that to happen. A rotating schedule should be considered so that way everyone has a chance to have a weekend off. At one point I felt discriminated against because for quite some time I was overlooked at when I wanted to step up the ladder and never given the opportunity to grown within the company; there were always excuses. There is a lot of work to do with no help and it makes people feel undervalued. Not fair to have ONE single person working the front desk with customers making enormous amounts of returns PLUS purchases PLUS answering incoming calls PLUS having to process merchandise at the front desk when you're by yourself from 9 am opening time until 3 hours later when the "help" arrives. If you're looking for a full-time position...KEEP LOOKING! The customers can be awful at times, but as long as you provide good Customer Service they will be on the same page as you. After 7 years, and so many more issues i'm calling it quits!"

Person You Work For 3 / 5 People You Work With 5 / 5 Work Setting 4 / 5
Support You Get 4 / 5 Rewards You Receive 3 / 5 Growth Opportunities 1 / 5
Company Culture 4 / 5 Way You Work 3 / 5
Marshalls Employee
in Ramsey, NJ

"Marshalls is a good company to get your foot in the door for in the job market and gain experience but not to stay unless you plan to move up the corporate ladder."

Person You Work For 4 / 5 People You Work With 5 / 5 Work Setting 3 / 5
Support You Get 4 / 5 Rewards You Receive 3 / 5 Growth Opportunities 1 / 5
Company Culture 3 / 5 Way You Work 4 / 5
Fitting Room Associate
in Visalia, CA

"I've worked for Marshalls since December 2012. The managers there are very knowledgeable and easy to work for. The compensation is not as good as other stores. They do not offer anyone full time employment so the chance for advancement is slim to none."

Person You Work For 5 / 5 People You Work With 5 / 5 Work Setting 3 / 5
Support You Get 4 / 5 Rewards You Receive 2 / 5 Growth Opportunities 1 / 5
Company Culture 4 / 5 Way You Work 5 / 5
Key Holder

"First job worked and overall a good learning experience."

What do you like about working at Marshalls?

"The co-workers/team. The team worked well together and created a good work environment."

Do you have any tips for others interviewing with this company?

"Very fast paced environment, proper planning and execution is necessary for positive results."

What don't you like about working at Marshalls?

"Potential growth within the company is limited. Once your reach management, it's not made clear what to expect next."

What suggestions do you have for management?

"Better tools and measurables set in place, so that team is more aware of opportunities and strengths."

Person You Work For 4 / 5 People You Work With 5 / 5 Work Setting 2 / 5
Support You Get 3 / 5 Rewards You Receive 2 / 5 Growth Opportunities 1 / 5
Company Culture 3 / 5 Way You Work 4 / 5
Sales Associate
in Salem, OR

"good experience"

What do you like about working at Marshalls?

"I like working with people and like the environment and son on."

What don't you like about working at Marshalls?

"as I wrote above I like the company every thing about it!"

What suggestions do you have for management?

"nothing to suggestions do you have for management to her"

Person You Work For 5 / 5 People You Work With 5 / 5 Work Setting 5 / 5
Support You Get 5 / 5 Rewards You Receive 4 / 5 Growth Opportunities 5 / 5
Company Culture 5 / 5 Way You Work 5 / 5
Order Coordinator
in Decatur, GA

What do you like about working at Marshalls?

"I like doing my job with nice people and who can get the job done"

Do you have any tips for others interviewing with this company?

"just maintain your job duty and be on time to work"

What don't you like about working at Marshalls?

"nothing at all that I don't like about the job"

Person You Work For 5 / 5 People You Work With 5 / 5 Work Setting 5 / 5
Support You Get 5 / 5 Rewards You Receive 4 / 5 Growth Opportunities 5 / 5
Company Culture 5 / 5 Way You Work 5 / 5
Assistant Store Manager
in Aventura, FL

"learned alot about working for a discount retailer"

What do you like about working at Marshalls?

"loved working with the merchandise,associates and customer interaction,fast pace all day"

Do you have any tips for others interviewing with this company?

"like working in an environment that is fast moving,can get messy"

What don't you like about working at Marshalls?

"not enough store hours to get all the operational duties done"

What suggestions do you have for management?

"more supportive of hourly associates,store recognition for hourly associates and managers"

Person You Work For 4 / 5 People You Work With 5 / 5 Work Setting 4 / 5
Support You Get 3 / 5 Rewards You Receive 3 / 5 Growth Opportunities 3 / 5
Company Culture 3 / 5 Way You Work 3 / 5
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