Kaiser Permanente Employee Reviews for Call Center Operations Manager
Browse Kaiser Permanente Reviews by Job Title →Call Center Operations Managers at Kaiser Permanente give their company a 4.9 out of 5.0, while the average rating for Kaiser Permanente is 4.0, making them 20% happier than every other employee at Kaiser Permanente and 25% happier than every other Call Center Operations Manager on CareerBliss - the happiest Call Center Operations Managers work for Kaiser Permanente.
What do you like about working at Kaiser Permanente?
"I love the call center environment. It is fast-paced and never a dull moment. I enjoy partnering with the union to come to mutually beneficial solutions. In my opinion, Kaiser as an organization is wonderful to work for."
Do you have any tips for others interviewing with this company?
"Do not get discouraged with the amount of change when it comes from the physicians. Remember that we work for them as much as we do our members."
What don't you like about working at Kaiser Permanente?
"Sometimes due to the size of the organization and government regulations, change can be very slow."
What suggestions do you have for management?
"When possible, keep up with the reward and recognition programs! They are motivating to the front line staff."
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