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Industry: General Merchandise Stores · HQ: Plano, TX · https://www.jcpenney.com

Working at JC Penney in Kentwood, MI: 1 Employee Job Reviews by Real Employee working in Kentwood, MI Area

Browse JC Penney Reviews by Job Title →

On average, employees in Kentwood, MI at JC Penney give their company a 4.0 rating out of 5.0 based on 1, whereas overall Average Rating of JC Penney is 3.9 out of 5.0 based on 253 JC Penney Review Ratings. The happiest JC Penney employees in Kentwood, MI are Customer Service Representatives submitting an average rating of 4.6.

28%
43%
26%
3%
0%
3.9
Average Rating
(based on 148 JC Penney Review Ratings)

Ratings by Category

Company Culture
3.8
Growth Opportunities
3.4
People You Work With
4.4
Person You Work For
3.9
Rewards You Receive
3.7
Support You Get
3.8
Way You Work
4.2
Work Setting
4.0
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Working at JC Penney in Kentwood, MI: 1 Employee Reviews

Customer Service Representative
in Kentwood, MI

What do you like about working at JC Penney?

"I enjoyed working with people, as well as learning about new systems"

Do you have any tips for others interviewing with this company?

"Try to let them know how easily you can learn. During my time there, they were upgrading their systems every year or so."

What don't you like about working at JC Penney?

"It had to end so soon. the company I had worked for is not the one that is there today"

What suggestions do you have for management?

"Listen more to your customers. they are not happy with the changes."

Person You Work For 5 / 5 People You Work With 4 / 5 Work Setting 3 / 5
Support You Get 5 / 5 Rewards You Receive 4 / 5 Growth Opportunities 4 / 5
Company Culture 4 / 5 Way You Work 4 / 5

Company-Industry Rating Comparison

3.9
JC Penney (253)
4.6 Highest Rated in this Industry is Lehigh Press (8)
2.7 Lowest Rated in this Industry is Aaron Brothers (16)
3.6 Average of All Companies in this Industry (7,571)

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