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Jackson Hewitt Employee Job Reviews in the United States

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34%
50%
16%
0%
0%
4.1
Average Rating
(based on 44 Jackson Hewitt Review Ratings)

Ratings by Category

Company Culture
4.0
Growth Opportunities
3.5
People You Work With
4.3
Person You Work For
4.3
Rewards You Receive
3.9
Support You Get
4.1
Way You Work
4.6
Work Setting
4.1
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"I have worked for Jackson Hewitt for many years. They are a great team to work with. They provide above the board tax education. Great customer service training, fair pricing and job opportunities. I have enjoyed my work environment. An excellent company to join."
Posted 10 years ago in Pensacola, FL
Office Manager

"Needs some work"

What do you like about working at Jackson Hewitt?

"Meeting the clients and working with them."

Do you have any tips for others interviewing with this company?

"Please have attention to detail."

What suggestions do you have for management?

"Increase salary and reward superior work."

Office Manager

"Directly responsible for sales and manage high performing team while"

What do you like about working at Jackson Hewitt?

"Helping customer with taxsa"

Do you have any tips for others interviewing with this company?

"know your products"

Tax Preparer

"Exciting Opportunity"

What do you like about working at Jackson Hewitt?

"Professional staff, clean offices, great earning potential, and lots of friendly customers."

Do you have any tips for others interviewing with this company?

"Do your online modules your first year, and smile, smile, smile!"

What don't you like about working at Jackson Hewitt?

"Not a year round opportunity. I want to learn corporate taxes."

What suggestions do you have for management?

"Keep up the good work"

Tax Preparer

"RESPONSIBLE OF PREPARE THE INCOME TAXES FOR THE CLIENTS"

What do you like about working at Jackson Hewitt?

"THE SUPPORT FROM MY SUPERVISORS AND CO-WORKERS, THE TRAINING IS VERY GOOD"

Do you have any tips for others interviewing with this company?

"EVERYTHING ITS FINE"

What don't you like about working at Jackson Hewitt?

"THAT THE JOB WAS ONLY FOR THE TAX SEASON"

What suggestions do you have for management?

"THE SUPPORT TO THE EMPLOYEES IS VERY IMPORTANT, AND THE TRAINING ALSO"

Tax Preparer

"It was a free education and turned into a good place to work and I would have stayed again if there was stability."

What do you like about working at Jackson Hewitt?

"They give every opportunity to succeed."

Do you have any tips for others interviewing with this company?

"Be yourself!"

What don't you like about working at Jackson Hewitt?

"Seasonal."

What suggestions do you have for management?

"Appreciate knowledge."

Lead Technician

"JH could focus more on employee development - they have a lot of unused talent."

What do you like about working at Jackson Hewitt?

"The salary. The technical expertise of the employees."

What don't you like about working at Jackson Hewitt?

"Lack of focus - neither the customer or the product are clearly defined. There is no formal employee development plan so there is a lot of talent that is untapped."

What suggestions do you have for management?

"Use the people you have. Decide what business you are in and be the best you can be in that space."

Tax Specialist

"seasonal tax job"

What do you like about working at Jackson Hewitt?

"doing taxes"

What don't you like about working at Jackson Hewitt?

"prices"

Office Manager

What do you like about working at Jackson Hewitt?

"I learn a lot about taxes and people."

Do you have any tips for others interviewing with this company?

"It a good job to learn about doing taxes"

What don't you like about working at Jackson Hewitt?

"the people and the tax knowledger I received"

Tax Preparer

What do you like about working at Jackson Hewitt?

"Gained knowlege and experience on various levels."

What don't you like about working at Jackson Hewitt?

"Short term position."

Tax Preparer

What do you like about working at Jackson Hewitt?

"Working with people, and to help them solve tax issues."

Do you have any tips for others interviewing with this company?

"Take a refresh course and you need to be able to deal with difficult people, and not to take it personally."

What don't you like about working at Jackson Hewitt?

"Some people became irrate when they learned they owe taxes when they were expecting a refund."

What suggestions do you have for management?

"I had one of the best supervisors. She dealt with the people who became irrate and she did it in such a wonderful way. My suggestion to her would be to take a wonderful vacation after tax season."

Assistant Supervisor

"Received alot of experience, especially in Client Relations and retention."

What do you like about working at Jackson Hewitt?

"The challenge."

What don't you like about working at Jackson Hewitt?

"I did not like the level of support that our office had with the corporate office, but then again they were in the process of reorganizing and restructuring."

What suggestions do you have for management?

"Effective communication is the best method for any management to excell and succeed. Having the ability to listen to others and their issues and come to a compromising solution is what keeps businesses florishing."

Tax Preparer

What do you like about working at Jackson Hewitt?

"Good people, good training"

What don't you like about working at Jackson Hewitt?

"Wish it was full=time and not just seasonal"

Office Supervisor

"The educational expectations for the company allow the worker the ability to advance at their own pace"

What do you like about working at Jackson Hewitt?

"I loved the interaction with people and knowing that I was helping the customer get the most out of their taxes"

Do you have any tips for others interviewing with this company?

"Work hard on the education and everything else will fall into place"

What don't you like about working at Jackson Hewitt?

"It is seasonal work"

What suggestions do you have for management?

"Go back to the old BIT-1 Training, it was easier to understand"

Office Manager

"Family run business so no raises unless you are family."

What do you like about working at Jackson Hewitt?

"I enjoyed the clients and teaching the preparers."

What don't you like about working at Jackson Hewitt?

"The owner is nice, but she needs to learn how to run a business."

What suggestions do you have for management?

"Take management courses, quit rehiring drug addicts."

Senior Tax Preparer

"Excellent seasonal position"

What do you like about working at Jackson Hewitt?

"Everything especially the diversity of job responsibilities."

Do you have any tips for others interviewing with this company?

"Have a positive attitude, be precise, and offer the best customer service possible."

What don't you like about working at Jackson Hewitt?

"Position only being seasonal"

What suggestions do you have for management?

"Open more locations throughout the county."

Jackson Hewitt Reviews FAQs

Is Jackson Hewitt a good company to work for?

Jackson Hewitt has an overall rating of 4.1 Average Rating out of 5, based on over 44 Jackson Hewitt Review Ratings left anonymously by Jackson Hewitt employees, which is 5% higher than the average rating for all companies on CareerBliss. 100% of employees would recommend working at Jackson Hewitt.

Does Jackson Hewitt pay their employees well?

Jackson Hewitt employees earn $25,000 annually on average, or $12 per hour, which is 62% lower than the national salary average of $66,000 per year. 18 Jackson Hewitt employees have shared their salaries on CareerBliss. Find Jackson Hewitt Salaries by Job Title.

How satisfied are employees working at Jackson Hewitt?

100% of employees would recommend working at Jackson Hewitt with the overall rating of 4.1 out of 5. Employees also rated Jackson Hewitt 4.0 out of 5 for Company Culture, 3.9 for Rewards You Receive, 3.5 for Growth Opportunities and 4.1 for support you get.

What is the highest paying job at Jackson Hewitt?

According to our data, the highest paying job at Jackson Hewitt is a Senior VP of Marketing at $191,000 annually. Browse Jackson Hewitt Salaries by Job Profile.

What is the lowest paying job at Jackson Hewitt?

According to our data, the lowest paying job at Jackson Hewitt is a Tax Preparation Intern at $12,000 annually. Browse Jackson Hewitt Salaries by Job Profile.

What are the pros and cons of working at Jackson Hewitt?

According to reviews on CareerBliss, employees commonly rated the pros of working at Jackson Hewitt to be Company Culture, Growth Opportunities, People You Work With and Person You Work For, and no cons.

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