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We've calculated that the average salary at ICT Group is $26K based on 341 user-submitted salaries A total of 11 ICT Group employees gave ICT Group an average happiness rating of 4.5 out of 5.0.

ICT Group Salary Distribution

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BlissScore 4.5
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ICT Group Careers & Info

ICT Group Overview

ICT Group was an international call center company headquartered in Newtown, Philadelphia. The company was founded in 1983 and provided outsourced contact center solutions, which allowed for business process outsourcing such as sales, customer service, technical support, etc. While based in the United States, the company operated 40 contact centers around the world.

Due to the effects of the economic downturn that occurred in 2008, the company started closing several call centers in North America and laid off workers in Europe and Australia. ICT Group was acquired in 2010 by Sykes Enterprises Inc., with some of the remaining contact centers now being operated under the Sykes brand.

ICT Group Job Information



At its peak in 2009, ICT had over 18,000 employees around the world. However, the company is no longer operating as it was taken over by Sykes. Those interested in a job as a contact center agent or a management position can view some of the career opportunities offered by Sykes. One of the most attractive options offered by Sykes is the ability for employees in Canada and the United States to work from home.

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