Reservation Specialists at Hilton Worldwide give their company a 2.6 out of 5.0, while the average rating for Hilton Worldwide is 4.1, making them 45% less happy than every other employee at Hilton Worldwide and 14% less happy than every other Reservation Specialist on CareerBliss - the happiest Reservation Specialists work for Hilton Worldwide.
What do you like about working at Hilton Worldwide?
"I did not like working at Hilton Worldwide. It was just a job to meet a need."
Do you have any tips for others interviewing with this company?
"You cannot interview at Hilton Worldwide. They have outsourced the entire call center from Hemet, Ca over to India. Do not apply to work for Hilton."
What don't you like about working at Hilton Worldwide?
"We didn't get our breaks on time. We were forced to do additional overtime. It was not a call center environment that I would suggest anyone to work in."
What suggestions do you have for management?
"Make sure the agents were properly cared for (i.e. proper equipment and ergonomic stations)."
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