* Serve as the primary on-site resource for IT support requests for staff.
* Act as the firm’s liaison to the MSP to track and escalate support cases...
* Serve as the primary on-site resource for IT support requests for staff.
* Act as the firm’s liaison to the MSP to track and escalate support cases...
* Receive, troubleshoot, and respond to Help Desk requests via phone calls or chats in a 24/7 environment
* Set up and maintain hardware and software...
This position creates online content for all internal and external web properties as well as coordinating the content team deliverables for publication...