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272 Help Desk Analyst Reviews

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"I love the ability to put my intelligence to work. Love to problem solve. I love speaking with different people across the organization. I love the satisfaction of solving an issue that someone is having. I love being able to use technology all day. I love the fact I get paid doing what I love. This is not a job to me. This is fun. The only thing I dislike is the occasional people that are very rude and demanding."
Posted 11 years ago in Utica, NY
Help Desk Analyst at Dewey & LeBoeuf
in New York, NY

Please give us a one liner to describe this review.

"Very Good"

What do you like about working at Dewey & LeBoeuf?

"I like the night shift"

Do you have any tips for others interviewing with this company?

"Be dedicated."

What don't you like about working at Dewey & LeBoeuf?

"Leaving to go home. It was a very long trip"

Help Desk Analyst at Education Management Solutions
in Pittsburgh, PA

Please give us a one liner to describe this review.

"I wish I still worked there"

What do you like about working at Education Management Solutions?

"The people where great to get along with. I had no problems fitting in."

Help Desk Analyst at Pick-n-Pull
in Sacramento, CA

Please give us a one liner to describe this review.

"Not a good place to work"

What do you like about working at Pick-n-Pull?

"The only thing I liked about working at Pick n Pull were the great people I met."

What don't you like about working at Pick-n-Pull?

"Everything! The managment was not supportive, the wage was terrible, and the benefits were not very good. The managers of the help desk knows nothing about the job or what they do."

What suggestions do you have for management?

"They need to train the managers on the departments they are overseeing. Management needs to be more supportive for workk/life balance. The pay needs to be increased and they need better benefits"

Help Desk Analyst at United States Department of Agriculture
in Washington, DC

Please give us a one liner to describe this review.

"great place to work"

What do you like about working at United States Department of Agriculture?

"great group of people"

What suggestions do you have for management?

"more research on contracting companies"

Help Desk Analyst at MICROS Systems
in Columbia, MD

Please give us a one liner to describe this review.

"great start"

What do you like about working at MICROS Systems?

"learning ability"

What don't you like about working at MICROS Systems?

"hours, distance"

What suggestions do you have for management?

"great management."

Help Desk Analyst at Pomeroy
in Cincinnati, OH

What do you like about working at Pomeroy?

"They were very good about working around my school schedule. I worked 24 hours on the weekend and then had 3 days off during the week."

What don't you like about working at Pomeroy?

"No break room, no room for advancement, no encouragement for a job well done."

What suggestions do you have for management?

"Yearly review, ask how we are once in a while, don't have 6 managers in 3 years."

Help Desk Analyst at CompuCom
in San Diego, CA

Please give us a one liner to describe this review.

"Good company."

What do you like about working at CompuCom?

"The atmosphere, the people, the equipment, and the freedom."

What don't you like about working at CompuCom?

"The management."

What suggestions do you have for management?

"They need new management that can do a better job than what they are doing now."

Help Desk Analyst at Logitech
in Fremont, CA

Please give us a one liner to describe this review.

"Fun job, but low pay."

What do you like about working at Logitech?

"Opportunity to work and play with consumer devices, mice, trackballs, joysticks, cameras, scanners. Nice training programs. Nice Company store where you could purchased discounted refurbished items."

What don't you like about working at Logitech?

"Company politics, low payrate."

What suggestions do you have for management?

"Keep the company within the USA. Though I didn't care for the IT dept being moved to Las Vegas, at least it's still within the USA. Pay your employees more."

Help Desk Analyst at ISS Solutions
in Langhorne, PA

Please give us a one liner to describe this review.

"It is a good place to start"

What do you like about working at ISS Solutions?

"Part Time with growth"

What don't you like about working at ISS Solutions?

"The benefit package"

What suggestions do you have for management?

"Larger Labs"

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