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New York Life Employee Reviews for Help Desk Analyst

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Help Desk Analysts at New York Life give their company a 3.8 out of 5.0, while the average rating for New York Life is 4.0, making them 5% less happy than every other employee at New York Life and just as happy as every other Help Desk Analyst on CareerBliss - the happiest Help Desk Analysts work for JPMorgan.

Average Rating
(based on 1 Help Desk Analyst Review Rating)
Help Desk Analyst
in Utica, NY

"I have worked for New York Life through APAC Customer Service for a few years now. My learning experience has been awesome. I learned easily to do my job with a very high level of skill, thanks to the teamwork among my coworkers. I have had a hard time moving up in the company though. The team leaders tend to play favorites regardless of a skill level or who have gone above and beyond. It's a great entry point but not good for advancement within the company."

Person You Work For 4 / 5 People You Work With 5 / 5 Work Setting 5 / 5
Support You Get 4 / 5 Rewards You Receive 2 / 5 Growth Opportunities 2 / 5
Company Culture 4 / 5 Way You Work 4 / 5
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