36 Help Desk Agent Reviews
Help Desk Agents give their job an average rating of 3.2 out of 5.0. The Help Desk Agents happiest with their jobs are employed by Computer Sciences Corp with an average rating of 5.0 while the Help Desk Agents least happy with their jobs work for One Communications with an average rating of 1.4.
Submit a Review"I feel I hit a plateau and I'm growing anymore. I'm getting tired of resetting passwords and installing printers, etc. I am capable of so much more. I've been studying Oracle SQL, web design, A+, etc during the down time at work. I really enjoy the people I talk to at the stores I support. They are very kind."
Help Desk Agent Career Rating Comparison
"I was given this position in hopes that I would move to another department. After a year and a half that never happened."
"What I love about being a Help Desk Agent is assisting in helping other customers with their issues whether it ranges from not being able to boot up pcs, laptops or trying to get users connected into vpn/citrix or their domain account."
"I love helping others. I love to train and mentor. I love to be a part of greatness and achieving huge goals as a team. I'm a great team player."
"Good to talk with other people but breaks are needed after so much time on the phone."
Please give us a one liner to describe this review.
"This is the most unethical company I have every worked for."
What do you like about working at One Communications?
"Absolutely nothing at all, very poor environment for anyone loking for a job."
Do you have any tips for others interviewing with this company?
"Do not work for this company unless, you ant to be under-paid, under-valued, and give your entire time to poor management."
What don't you like about working at One Communications?
"The company treats its employees sub-par when compared to most 3rd world countries. FoxCon workers have more perks than this company would dream of giving."
What suggestions do you have for management?
"Increase pay to a liveable wage, increase benefits, improve the atmosphere, give people freedom to enjoy themselves at work and not feel like slaves."
What do you like about working at One Communications?
"Nothing to like abou the job, very boring and unfulfilling"
Do you have any tips for others interviewing with this company?
"don't do it, there are many other opportunities, nothing here is worth the time."
What don't you like about working at One Communications?
"Everything is bad at PlusOne Communications, boring, mundane, waste of time."
What suggestions do you have for management?
"There would be no dress code, hour lunch, higher pay, flexable schedule, incentives to work, encouraging evnvironment. Better structure."
What do you like about working at Connexions?
"The travel agent status and perks were wonderful benefits. The company also gave a lot back to its community."
Do you have any tips for others interviewing with this company?
"This company only hires from contracted positions. Be sure to take notes and pay attention in the class because the information comes fast."
What don't you like about working at Connexions?
"The management staff was in turmoil. The company went through 3 mergers in less than 2 years."
What suggestions do you have for management?
"Communicate a clear message tot the employees and make sure they are all on board with your vision."
Please give us a one liner to describe this review.
"It was a great job, great environment, and great people, but not enough compensation or motivation."
Please give us a one liner to describe this review.
"Great company to work for."
What do you like about working at Sutherland Global Services?
"I enjoyed the people I worked with and it was able to conform to my school schedule."
Please give us a one liner to describe this review.
"Have to be excellent with computers."
What do you like about working at SunGard?
"Working with computers, the difficult task and easy tasks, and learning new things."
What don't you like about working at SunGard?
"Rude customers."
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