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36 Help Desk Agent Reviews

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Help Desk Agent at Caterpillar
in Peoria, IL

Please give us a one liner to describe this review.

"Typical bloated corporate behemoth."

Help Desk Agent at IBM
in Charlotte, NC

Please give us a one liner to describe this review.

"IBM is a great starter place to get into tech support."

Help Desk Agent at Spherion Staffing Services
in Boise, ID

Please give us a one liner to describe this review.

"Help desk agent for HP."

What do you like about working at Spherion Staffing Services?

"Good experience on working a helpdesk. Good coworkers"

What don't you like about working at Spherion Staffing Services?

"Understaffed on the graveyard shift. Had to work alone on some nights which doesn't work out very well on a phone oriented helpdesk."

Help Desk Agent at Cooper University Hospital
in Camden, NJ

Please give us a one liner to describe this review.

"Cooper IT is fine if you're friends with the management, otherwise it SUCKS!"

What do you like about working at Cooper University Hospital?

"Great benefits.. reasonable job security"

Do you have any tips for others interviewing with this company?

"don't unless your good buddies with the management or need the money...otherwise you'll never move up..."

What don't you like about working at Cooper University Hospital?

"completely political in who got promoted or got what shift."

Help Desk Agent at Metrocities Mortgage

Please give us a one liner to describe this review.

"perfect"

What do you like about working at Metrocities Mortgage?

"the people"

Do you have any tips for others interviewing with this company?

"best foot forward"

What don't you like about working at Metrocities Mortgage?

"the distance"

What suggestions do you have for management?

"maybe donuts"

Help Desk Agent at Wellpoint
in Thousand Oaks, CA

Please give us a one liner to describe this review.

"Perfect."

What do you like about working at Wellpoint?

"The people are great and very professional."

Do you have any tips for others interviewing with this company?

"Put your best foot forward."

What don't you like about working at Wellpoint?

"Nothing. Wellpoint was great."

What suggestions do you have for management?

"Maybe free donuts would be nice."

Help Desk Agent at Electronic Data Systems
in Webster, NY

Please give us a one liner to describe this review.

"EDS is not a good company to work at anymore."

What do you like about working at Electronic Data Systems?

"It was a paycheck when I needed it!"

Do you have any tips for others interviewing with this company?

"Hope you get a different position!"

What don't you like about working at Electronic Data Systems?

"The management was, do as I say/not as I do. For the most part, they were not qualified to manage!"

What suggestions do you have for management?

"Learn the job and follow the rules."

Help Desk Agent at Cablevision
in Melville, NY

Please give us a one liner to describe this review.

"Great job to get your feet wet in the IT world."

What do you like about working at Cablevision?

"This was my first exposure to a professional IT environment. Unfortunately, I lost the position during training weeks, due to a car accident."

Help Desk Agent at Biogen Idec
in Leominster, MA

Please give us a one liner to describe this review.

"negative, beware of work at Biogen-Idec"

What do you like about working at Biogen Idec?

"Well before I found out it was a bunch of lies, I liked how at Biogen Idec, they told all of the employees being trained for employment that is there's any problem that it will be brought to your attention and that the'd work with you until the problem was solved. This however turned out not ot be the case."

Do you have any tips for others interviewing with this company?

"don't do it they won't treat you like a human being"

What don't you like about working at Biogen Idec?

"I hate how they're two faced, that they'll tell you one thing and do the opposite, I hate how they treat their IT team like that we're all a dime a dozen. I hated how a lot of the people in charge let their person problems outside of the work place effect how they operate inside the office I hate how an excited employee walks in with donuts for his entire team and the manager while deciding to fire said employee walks over and eats most of the offering to the team leaving nothing for no one."

Help Desk Agent at Allstate Insurance Company
in Salem, VA

What do you like about working at Allstate Insurance Company?

"Schedule."

What don't you like about working at Allstate Insurance Company?

"Pay."

Help Desk Agent at Electronic Data Systems
in Norfolk, VA

What do you like about working at Electronic Data Systems?

"Could get OT."

What don't you like about working at Electronic Data Systems?

"Very stressful environment."

What suggestions do you have for management?

"Too many to list."

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