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Goodwill Employee Job Reviews in the United States

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25%
35%
24%
12%
4%
3.6
Average Rating
(based on 127 Goodwill Review Ratings)

Ratings by Category

Company Culture
3.5
Growth Opportunities
3.0
People You Work With
4.3
Person You Work For
3.9
Rewards You Receive
3.1
Support You Get
3.4
Way You Work
4.1
Work Setting
3.5
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"Goodwill does amazing things for the community. As with any company there are better executives than other, better employees than others. But most everyone there has a heart for what they do. I worked for the Goodwill of Middle TN. They definitely had a heart for their community. Matt Glostner is a higher up in the company and has the biggest heart out of anyone I have ever worked with."
Posted 10 years ago in Nashville, TN
Lead Retail Associate

What do you like about working at Goodwill?

"It's a great experience, moving up in the company is easy, and they work around my school schedule."

Do you have any tips for others interviewing with this company?

"Working at Goodwill is a very busy job. There is no one specific job, everyone is cross trained to do everything."

What don't you like about working at Goodwill?

"Sometimes the people hired aren't of the best caliber of people that they used to hire."

What suggestions do you have for management?

"I expect a manager to be more flexible and responsible. I expect my manager to guide me in the direction of success in a positive manner."

Person You Work For 2 / 5 People You Work With 3 / 5 Work Setting 2 / 5
Support You Get 4 / 5 Rewards You Receive 2 / 5 Growth Opportunities 4 / 5
Company Culture 5 / 5 Way You Work 5 / 5
Graphic Design Specialist

"Good to start or restart, but not in the long term."

What do you like about working at Goodwill?

"There are many people with different abilities (or disabilities), people from all walks of life, the culture of everyone who works for Goodwill is good."

Do you have any tips for others interviewing with this company?

"Be honest about what you want, if they offer you a lower wage than you expect stick to your guns and ask for an equitable amount."

What don't you like about working at Goodwill?

"It is highly confidential and micromanaged. Anyone with a background is not really supported fairly."

What suggestions do you have for management?

"Be open to change, implement strength based policies instead of medical or legal based."

Person You Work For 3 / 5 People You Work With 4 / 5 Work Setting 2 / 5
Support You Get 3 / 5 Rewards You Receive 1 / 5 Growth Opportunities 1 / 5
Company Culture 1 / 5 Way You Work 4 / 5
IT Manager

What do you like about working at Goodwill?

"Many people who work there are great and the front line personnel are fantastic and hard working."

Do you have any tips for others interviewing with this company?

"Be careful, read between the lines. Be as clear as possible about the expectations they have and get everything in writing."

What don't you like about working at Goodwill?

"C-level leadership totally out of touch with current business/technology realities. C-level execs maintain and protect silos of power and information, therefore, the company has low information/knowledge sharing capacity/culture."

What suggestions do you have for management?

"Let people do their jobs, trust them to make sound decisions and know that they understand the value of the company and truly care."

Person You Work For 3 / 5 People You Work With 3 / 5 Work Setting 1 / 5
Support You Get 1 / 5 Rewards You Receive 2 / 5 Growth Opportunities 1 / 5
Company Culture 1 / 5 Way You Work 3 / 5
Processor

"I had no experience in the work I did here. The manager was very abusive."

What do you like about working at Goodwill?

"I love helping people, and I love to work in a fast paced environment."

Do you have any tips for others interviewing with this company?

"I quit Goodwill because the management was awful."

What don't you like about working at Goodwill?

"It wasn't the company, all employees didn't like our management."

What suggestions do you have for management?

"They need new management, all the employees here would agree."

Person You Work For 3 / 5 People You Work With 5 / 5 Work Setting 1 / 5
Support You Get 1 / 5 Rewards You Receive 1 / 5 Growth Opportunities 1 / 5
Company Culture 1 / 5 Way You Work 5 / 5
Housekeeper

"I wish I can continue working there."

What do you like about working at Goodwill?

"The environment and coworkers that I work with, the hours were great."

Do you have any tips for others interviewing with this company?

"To be aware and communicate with the organization more frequently."

What don't you like about working at Goodwill?

"The communication level within the coworkers, and organization was very poor."

What suggestions do you have for management?

"To communicate more with the workers and make sure everything goes well."

Person You Work For 4 / 5 People You Work With 5 / 5 Work Setting 5 / 5
Support You Get 3 / 5 Rewards You Receive 3 / 5 Growth Opportunities 4 / 5
Company Culture 4 / 5 Way You Work 5 / 5
Goodwill Employee

"I've worked for Goodwill for 6 and a half years. It is a growing company with strong leadership. It employs 3100 employees and it has over 74 sites in the state of Indiana."

Person You Work For 5 / 5 People You Work With 5 / 5 Work Setting 4 / 5
Support You Get 3 / 5 Rewards You Receive 4 / 5 Growth Opportunities 3 / 5
Company Culture 5 / 5 Way You Work 4 / 5
Graduate Trainee Engineer

"I am working in Goodwill Automation and Infotech."

Person You Work For 3 / 5 People You Work With 5 / 5 Work Setting 4 / 5
Support You Get 4 / 5 Rewards You Receive 4 / 5 Growth Opportunities 5 / 5
Company Culture 4 / 5 Way You Work 4 / 5
Goodwill Employee

"I have worked since September 2013 to present and have received great reviews of my job performance."

Person You Work For 5 / 5 People You Work With 5 / 5 Work Setting 4 / 5
Support You Get 3 / 5 Rewards You Receive 3 / 5 Growth Opportunities 5 / 5
Company Culture 4 / 5 Way You Work 5 / 5
Goodwill Employee

"Could be better, could be worse"

Person You Work For 5 / 5 People You Work With 5 / 5 Work Setting 2 / 5
Support You Get 3 / 5 Rewards You Receive 2 / 5 Growth Opportunities 3 / 5
Company Culture 4 / 5 Way You Work 5 / 5
Goodwill Employee

"I can't say much. It's a part time job."

Person You Work For 4 / 5 People You Work With 1 / 5 Work Setting 3 / 5
Support You Get 1 / 5 Rewards You Receive 1 / 5 Growth Opportunities 2 / 5
Company Culture 1 / 5 Way You Work 3 / 5
Store Manager

"Great company, just need more compensation for the work being done."

Person You Work For 5 / 5 People You Work With 5 / 5 Work Setting 5 / 5
Support You Get 5 / 5 Rewards You Receive 3 / 5 Growth Opportunities 4 / 5
Company Culture 5 / 5 Way You Work 5 / 5
Floor Attendant

"I have worked for Goodwill for almost a year now, I have gained experience in talking to my co-workers and my managers. I have seen much people and dealt with so many different kinds of people. Thankfully every customer I had was so satisfied when dealing with me."

Person You Work For 5 / 5 People You Work With 5 / 5 Work Setting 4 / 5
Support You Get 3 / 5 Rewards You Receive 5 / 5 Growth Opportunities 5 / 5
Company Culture 4 / 5 Way You Work 5 / 5
eCommerce Manager

"I have worked for GW for 2 1/2 years. I have contributed to massive growth and success. While the company is hesitant to be progressive with its strategic goals, it continues to provide opportunities for those who struggle to find them elsewhere. I think GW of DE serves as a great platform for one's career."

Person You Work For 5 / 5 People You Work With 5 / 5 Work Setting 5 / 5
Support You Get 2 / 5 Rewards You Receive 3 / 5 Growth Opportunities 3 / 5
Company Culture 4 / 5 Way You Work 4 / 5
Career Counselor

"Goodwill does amazing things for the community. As with any company there are better executives than other, better employees than others. But most everyone there has a heart for what they do. I worked for the Goodwill of Middle TN. They definitely had a heart for their community. Matt Glostner is a higher up in the company and has the biggest heart out of anyone I have ever worked with."

Person You Work For 3 / 5 People You Work With 5 / 5 Work Setting 3 / 5
Support You Get 3 / 5 Rewards You Receive 3 / 5 Growth Opportunities 5 / 5
Company Culture 2 / 5 Way You Work 5 / 5
Goodwill Employee

"Goodwill Industries of Marion is a fantastic company, and has wonderful values. The CEO is a great person, and genuinely cares for his community. The people are great to work with, and the atmosphere in the office is relaxed, yet professional. The only downside to the company is pay rate for the amount of work you do. The budget does not allow for much in compensation."

Person You Work For 5 / 5 People You Work With 5 / 5 Work Setting 5 / 5
Support You Get 4 / 5 Rewards You Receive 2 / 5 Growth Opportunities 2 / 5
Company Culture 5 / 5 Way You Work 5 / 5

Goodwill Reviews FAQs

Is Goodwill a good company to work for?

Goodwill has an overall rating of 3.6 Average Rating out of 5, based on over 127 Goodwill Review Ratings left anonymously by Goodwill employees, which is 8% lower than the average rating for all companies on CareerBliss. 84% of employees would recommend working at Goodwill.

Does Goodwill pay their employees well?

Goodwill employees earn $30,000 annually on average, or $14 per hour, which is 55% lower than the national salary average of $66,000 per year. 54 Goodwill employees have shared their salaries on CareerBliss. Find Goodwill Salaries by Job Title.

How satisfied are employees working at Goodwill?

84% of employees would recommend working at Goodwill with the overall rating of 3.6 out of 5. Employees also rated Goodwill 3.5 out of 5 for Company Culture, 3.1 for Rewards You Receive, 3.0 for Growth Opportunities and 3.4 for support you get.

What is the highest paying job at Goodwill?

According to our data, the highest paying job at Goodwill is a Information Systems Manager at $150,000 annually. Browse Goodwill Salaries by Job Profile.

What is the lowest paying job at Goodwill?

According to our data, the lowest paying job at Goodwill is a Medical Assembler at $12,000 annually. Browse Goodwill Salaries by Job Profile.

What are the pros and cons of working at Goodwill?

According to reviews on CareerBliss, employees commonly rated the pros of working at Goodwill to be Company Culture, Growth Opportunities, People You Work With and Person You Work For, and no cons.

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