GFI Software Employee Reviews for Technical Support Analyst
Browse GFI Software Reviews by Job Title →Technical Support Analysts at GFI Software give their company a 2.3 out of 5.0, while the average rating for GFI Software is 3.7, making them 47% less happy than every other employee at GFI Software and 49% less happy than every other Technical Support Analyst on CareerBliss - the happiest Technical Support Analysts work for Cox Communications.
What do you like about working at GFI Software?
"No real furthering of knowledge. Support is now on the bottom of the feeding chain instead of all employees being on an even playing ground."
Do you have any tips for others interviewing with this company?
"As long as you are not going for support, I guess it could be okay."
What don't you like about working at GFI Software?
"Support is on the bottom of the food chain. No opportunities to further knowledge. Virtually no co-worker interaction as we all are now separated by cubicle walls and lunches are extremely limited to the point where if you wanted to interact with your co-workers, there is virtually no opportunity."
What suggestions do you have for management?
"Actually listen to what employees have to say and listen to their input. Support is one of the only departments that directly engages customers and their common issues."
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