Customer Service Representatives at General Dynamics give their company a 4.6 out of 5.0, while the average rating for General Dynamics is 3.8, making them 19% happier than every other employee at General Dynamics and 19% happier than every other Customer Service Representative on CareerBliss - the happiest Customer Service Representatives work for Sykes.
"General Dynamics had bought out the company Vangent, in order to acquire the contract to provide customer service for www.HealthCare.gov. My job while at GDIT was customer service representative for healthcare.gov, and was primarily responsible for assisting customers fill out applications for health insurance. It was an easy enough job; but, as you my have heard, healthcare.gov and the application are still in need of massive improvements - which could make completing the application difficult."
"I loved my job."
What do you like about working at General Dynamics?
"The hours and pay, also I love working in customer service."
Do you have any tips for others interviewing with this company?
"Yes, dress to business casual and use correct grammar always."
What don't you like about working at General Dynamics?
"I didn't like that the company would sometimes bind the rules for other employees."
What suggestions do you have for management?
"I feel that if they have a rule they should apply it to everyone."
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