Call Center Supervisors at General Dynamics give their company a 2.9 out of 5.0, while the average rating for General Dynamics is 3.8, making them 27% less happy than every other employee at General Dynamics and 22% less happy than every other Call Center Supervisor on CareerBliss - the happiest Call Center Supervisors work for Affiliated Computer Services.
"Good company but poor management on some of the projects. They preferred to motivate by fear. If you didn't do what they wanted they would not coach to try and help people succeed . They would just threaten them with their jobs. They had a very high turnover of employees. Management didn't understand how to say thank you. I volunteered to help the company and worked the graveyard shift because nobody else would. But in my review they said I never go above and beyond. When I brought up examples of how I did go above and beyond. Like opening new call center in Hattiesburg MS I stayed there for a month with no help. So I worked 15 hr days for a month until we got more people hired that were local. Because nobody else would take the job. But I stepped up and they just said that is my job, no reason to thank me."
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