Working at Geek Squad in Mission Viejo, CA: 2 Employee Job Reviews by Real Employee working in Mission Viejo, CA Area

Item: Geek Squad
Rating: 3.8
Author: Repair Technician

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On average, employees in Mission Viejo, CA at Geek Squad give their company a 1.9 rating out of 5.0 based on 2, whereas overall Average Rating of Geek Squad is 3.7 out of 5.0 based on 70 Geek Squad Review Ratings. The happiest Geek Squad employees in Mission Viejo, CA are Repair Technicians submitting an average rating of 3.1 and Lead Technicians with a rating of 4.4.

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17%

51%

17%

13%

3.7

Average Rating

(based on 53 Geek Squad Review Ratings)

Ratings by Category

Company Culture

3.6

Growth Opportunities

2.8

People You Work With

4.3

Person You Work For

4.2

Rewards You Receive

3.3

Support You Get

3.7

Way You Work

3.8

Work Setting

3.6

Consultation Agent

"Geek Squad is an amazing company to work for. You will learn many things about customer service that one simple over the phone position cannot do. You will also learn about proper documentation of items taken care of in a professional environment. There is room to move up, but you have to be more motivated, and might need a few certificates to be looked at. The pay is okay, compared to local competition. Agents need to be paid more per hour, because more agents leave the job per year."

Posted 11 years ago in Rochester, MN

Working at Geek Squad in Mission Viejo, CA: 2 Employee Reviews

Repair Technician

in Mission Viejo, CA

"While Geek Squad itself seems like a good place to further their knowledge of computers and get your foot in the door the company is still limited in hours to what Best Buy allows them to have, this means that if you are part time, don't expect many hours, because they will not give them to you."

Person You Work For 5 / 5 People You Work With 4 / 5 Work Setting 3 / 5

Support You Get 4 / 5 Rewards You Receive 2 / 5 Growth Opportunities 3 / 5

Company Culture 4 / 5 Way You Work 5 / 5

Lead Technician

in Mission Viejo, CA

"Small Fish bowl"

What don't you like about working at Geek Squad?

"The management uses Geek Squad as a sales tool. Your knowledge is given out free, the work you preform is never appreciated."

What suggestions do you have for management?

"If you do not understand something ask, barking orders is not the way to go."