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1 GC Services Account Representative Reviews

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Account Representatives at GC Services give their company a 3.3 out of 5.0, while the average rating for GC Services is 3.1, making them 6% happier than every other employee at GC Services and 14% less happy than every other Account Representative on CareerBliss - the happiest Account Representatives work for General Motors.

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3.3
Average Rating
(based on 1 Account Representative Review Rating)
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Account Representative
in Knoxville, TN

"GC services is a good way to gain experience."

What do you like about working at GC Services?

"Great work environment, overall very nice people to work with. The managers are very nice and helpful when they're not overly busy. The work environment is very light hearted and friendly. Overall, minus the severe stress and anxiety involved with not hitting your (in my opinion) high budget, the company is very much worth working for and will offer great amounts of experience."

Do you have any tips for others interviewing with this company?

"They don't always hire for people with call center experience; lord knows I had absolutely no call center or collections experience prior to this job. Just be honest with the interviewer and you'll be fine. They dont mess around though so DO NOT tell them about another interview you might have. They want dedicated employees and people who have a strong drive and motivation.Oh and you'll have roughly 2-3 interviews with different managers. This is normal, dont think anything of it."

What don't you like about working at GC Services?

"The real problem I have with the company however is the severe turn-over rate. They go through employees VERY quickly....even good employees that just had a bad string of luck with their budget averages. They say that a account becomes VERY difficult to collect on after 1 month. When I was terminated (due to not meeting the 180,000 budget), we had not had a new placement (new batch of account from the department of education) in months...So when we hit a drought like that a lot of the good employees that just cut it that month are let go. So again, lovely company, lovely environment with nice people, but don't expect to stay very long. Overall it's nice experience if you have no call center experience or collections experience."

What suggestions do you have for management?

"None available, no longer with the company. . . ."

Person You Work For 4 / 5 People You Work With 4 / 5 Work Setting 3 / 5
Support You Get 3 / 5 Rewards You Receive 5 / 5 Growth Opportunities 1 / 5
Company Culture 4 / 5 Way You Work 2 / 5
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