This company is now in its fourth generation. According to Harvard Business School, only three percent of family owned companies get to fourth generation. This, in all likelihood, means this is the last generation before the company is sold off. The current owners are in their early 50's with no heir apparent. A nice way of saying they're one serious illness away from wanting out. Over the last several years the only growth has been from price increases, benefits have declined, healthcare has more than doubled and 401K contributions are barely existent. Yet, the owners certainly 'shave' their millions off the top while complaining of being in the poor house. For the sales force, the compensation plans are weak compared with others in the industry. Water treatment is a very profitable industry, but it's not reflected in the compensation plans of their people. Lastly, and this is because I've seen the spreadsheets. If they can hire someone cheaply, they will, especially if they know they're desperate for a job. I've seen disparity as much as 50k for the same position in similar cost of living markets with similar sales. We're not even actually employees, we're statutory employees, essentially private contractors. This is typically because you can earn a lot more, but that's not the case at Garratt-Callahan. It's more like you're a serf in a Feudal system.
I'd like to address, point by point the super positive review someone left with my more mediocre experience. The sky is the limit: Actually this is not true, yet once nearly was. Salary declines used to be $50 every six months, now they are 200-400 dollars. This means you have to have $50,000 in sales growth to simply break even with your decline. Nobody's going to hold your hand: translates as you get very little training in sales, product line or company policy.
I have worked for Garratt-Callahan for many years. The company is excellent to work for. The sky is the limit as long as you are self motivated. You have to be a driven responsible person to do this job. Nobody's going to hold your hand and you are left to create your own schedule. There is a lot of work, but the work is very rewarding. The company has been around since 1904. A company will not last without great service, great ethics, and a great infrastructure.