Fiserv Employee Reviews for Customer Service Representative
Browse Fiserv Reviews by Job Title →Customer Service Representatives at Fiserv give their company a 3.5 out of 5.0, while the average rating for Fiserv is 3.7, making them 6% less happy than every other employee at Fiserv and 8% less happy than every other Customer Service Representative on CareerBliss - the happiest Customer Service Representatives work for Sykes.
"Transitional period in my life, however, I had a great experience."
Average Customer Service Representative Ratings in the Past 2 Years
| Year | Salary |
|---|---|
| 2010 | $3 |
| 2011 | $3 |
What do you like about working at Fiserv?
"The (background) people were very friendly and laid back- I formed friendships with several employees in the production end of the business."
Do you have any tips for others interviewing with this company?
"If you are working for the production end of the business- GREAT! You will do well and be happy there, if you are working up front - be prepared to give, give, give - in order to keep your job."
What don't you like about working at Fiserv?
"The managers and customer service representatives (which I was one) were in contrast a clique-based, gratuity-based operation whereas the quality of the work did not define the quality of the employee - very political at best."
What suggestions do you have for management?
"Stop allowing the exchange of gifts and lunches between management and its employees, I was not able to compete with my former coworker due to my personal finances and inability to keep up."
Average Fiserv Attributes by Customer Service Representative
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