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We've calculated that the average salary at FIS Global is $59K based on 49 user-submitted salaries A total of 20 FIS Global employees gave FIS Global an average happiness rating of 3.9 out of 5.0.

FIS Global Salary Distribution

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BlissScore 3.9
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32%
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FIS Global Careers & Info

Current CEO: Frank R. Martire

Status: Active

FIS Global provides payment processing services to businesses in a wide variety of sectors. The company runs offices throughout North America, Latin America, Africa, Asia and Australia. FIS was founded in 1968 and is headquartered in Jacksonville, Florida. The company employs sales personnel, IT professionals, customer service representatives and client support staff in all its locations.

Sales professionals are responsible for identifying potential business clients. They generally target medium to large businesses with substantial payment processing needs. Individuals in these roles are required to meet set sales quotas. They may be provided with warm leads generated through the company''s website or call centers. All sales professionals must have a solid understanding of the financial processes used by businesses in their geographic area. Talented sales professionals have good opportunities to promote into territory management positions. They may be able to relocate internationally if they wish to do so.

IT professionals working at FIS are responsible for the design and maintenance of the company''s proprietary payment processing systems. They generally have previous experience in the financial services sector. Some IT professionals work on project-based teams. They may develop security solutions for clients. Individuals in IT roles are occasionally required to travel to client locations. They may be asked to provide training on-site at client businesses.

Customer service representatives work in call centers in several major metropolitan areas worldwide. They assist individuals whose payments have been processed by FIS Global systems. They are required to handle high call volumes and are expected to maintain a professional demeanor at all times. The FIS Global culture stresses rapid and accurate service. Customer service representatives are expected to act as ambassadors on the behalf of clients using the company''s payment processing systems.

Client support staff with a solid understanding of the financial services industry can foster stable FIS Global careers. Client support personnel works alongside customer service representatives in call centers. They are responsible for answering client questions and assisting with technical troubleshooting issues. Some client support staff may dispatch IT professionals to client locations as needed. They are expected to handle a high call volume. Talented individuals in these roles may be promoted into call center management positions.

Eligible full-time employees receive a FIS benefits package in addition to their base compensation. Within the U.S., qualified employees are awarded healthcare insurance and accrue paid time off. All employees can participate in a retirement savings plan.

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