First Data Employee Reviews for Customer Service Representative
Browse First Data Reviews by Job Title →Customer Service Representatives at First Data give their company a 2.4 out of 5.0, while the average rating for First Data is 3.8, making them 45% less happy than every other employee at First Data and 45% less happy than every other Customer Service Representative on CareerBliss - the happiest Customer Service Representatives work for Sykes.
"I would not recommend anyone above entry level to apply at this company."
What do you like about working at First Data?
"In the beginning - my co-workers and manager, morale was kept high with good benefits and decent pay."
Do you have any tips for others interviewing with this company?
"Brown-nosing and suck-ups seem to get far in this company."
What don't you like about working at First Data?
"However, after the company was bought out by KKR it jumped the shark; morale took a nose dive and it was no longer a positive working environment. We no longer had company picnics or company-related events."
What suggestions do you have for management?
"Analyze why some departments seem to be so toxic that the turnover rate is extremely high."
Average Customer Service Representative Ratings in the Past 3 Years
| Year | Salary |
|---|---|
| 2011 | $2 |
| 2013 | $2 |
"This was a great company to work for."
What do you like about working at First Data?
"They were a company that cared about the employees"
"Used all my qualities and work as a supervisor but refuse to give me the title or pay."
What do you like about working at First Data?
"The people were nice and it was very relax."
Do you have any tips for others interviewing with this company?
"Don't bother if your trying to get ahead. Now if its just money then go head."
What don't you like about working at First Data?
"It was at time to relax and they don't acknowledge your worth."
What suggestions do you have for management?
"Give there employees their dues or they will leave you."
Average First Data Attributes by Customer Service Representative
"to be fast"
What do you like about working at First Data?
"thew people"
Do you have any tips for others interviewing with this company?
"yes to expand,and not so many meetings,and if you want tork on your own time its okay"
What don't you like about working at First Data?
"no stability"
What suggestions do you have for management?
"to expand and not threaten the workers"
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