Company Menu
26%
38%
30%
6%
0%
3.8
Average Rating
(based on 97 First Data Review Ratings)
Company Culture
3.5
Growth Opportunities
3.3
People You Work With
4.3
Person You Work For
4.0
Rewards You Receive
3.5
Support You Get
3.7
Way You Work
4.1
Work Setting
3.8
Advertisement
"I started working at First Data in January 2013. The hiring process took multiple interviews and was great because it proved that they wanted to hire the right people for the right positions. The team that I work with is extremely knowledgeable and works very well cohesively. Every person that works there has a sense of pride and understanding for every department and for every level of worker there."
Posted 7 years ago
First Data Employee
in Omaha, NE

"It's a decent place to work, and should someone wish to start off it's fairly simple to work there. There are some up and downs to working there that you should be aware of first of all though. these include layoffs and high levels of politics being used. But everyone outside of management usually treats you like family."

Person You Work For 4 / 5 People You Work With 5 / 5 Work Setting 3 / 5
Support You Get 2 / 5 Rewards You Receive 3 / 5 Growth Opportunities 3 / 5
Company Culture 3 / 5 Way You Work 5 / 5
First Data Employee
in Hagerstown, MD

"This company and the call center positions have to be just about the worse job I’ve ever encountered in 30 plus years working. First off: the call rep fields irate merchant calls re: the deceptive practices of Bank of America. We are identifying ourselves as Bank of America employees when in fact we are strictly First Data employees. The training is extremely lacking for the scope of tasks you are expected to perform during a call. They are constantly adding more and more tasks for you to perform for the caller, taking away from other departments and adding to the call center all under the guise of “keeping transfers down during the call.” The merchant statements are deliberately deceptive with terrible selling points by their Business Consultants, who most times, are never heard from again by the merchant despite repeated calls to Bank of America. Also, First Data has ridiculous standards and procedures (quality and time focused) for their call reps to follow in order to remain “compliant” to keep your low paying job. EVERY second during your 8 hr shift is micro managed. You are pretty much expected to not be off your phone at all except for 2 short breaks and one unpaid 1/2 hr lunch. Not only are you expected to be “logged in” during this time but IF you remain on your call with your merchant (customers) past your scheduled break and lunch time , it counts against your “compliance” and will be marked against a final daily scoring of your time, which all factors into a low (if possible) increase annually. The management are extremely robotic, cold personalities with little to no interpersonal skills. When you voice your concerns, of course you are labeled a negative detractor. Because of the location in an economically challenged area of Western Maryland, the company uses this reality to bully their employees."

Person You Work For 3 / 5 People You Work With 4 / 5 Work Setting 1 / 5
Support You Get 1 / 5 Rewards You Receive 1 / 5 Growth Opportunities 1 / 5
Company Culture 1 / 5 Way You Work 3 / 5

Company-Industry Rating Comparison

3.8
First Data (181)

4.5 Highest Rated in this Industry is LinkedIn (32)
2.7 Lowest Rated in this Industry is Convention Data Services (5)
3.7 Average of All Companies in this Industry (3,405)
Business Consultant
in Wisconsin Dells, WI

"I worked for First Data for 5 years. they were acquired in July by Fiserv. I'm no longer employed due to restructuring of the entire organization"

Person You Work For 4 / 5 People You Work With 5 / 5 Work Setting 3 / 5
Support You Get 3 / 5 Rewards You Receive 3 / 5 Growth Opportunities 3 / 5
Company Culture 3 / 5 Way You Work 3 / 5
iOS Lead Developer
in Jersey City, NJ

"First Data is doing really interesting things with mobile payments. The people I work with are dedicated, interesting and so great to work with. My project never sits still. I am constantly working on new and interesting features. My direct reports and my manager all support me. This is one of my favorite jobs."

Person You Work For 5 / 5 People You Work With 5 / 5 Work Setting 5 / 5
Support You Get 5 / 5 Rewards You Receive 5 / 5 Growth Opportunities 5 / 5
Company Culture 5 / 5 Way You Work 5 / 5

Average First Data Ratings in the Past 3 Years

Year Salary
2011 $4
2012 $3
2013 $3
First Data Employee
in Toronto, ON

"//////////////////////////////////////"

Person You Work For 4 / 5 People You Work With 5 / 5 Work Setting 4 / 5
Support You Get 4 / 5 Rewards You Receive 4 / 5 Growth Opportunities 5 / 5
Company Culture 4 / 5 Way You Work 5 / 5
First Data Employee
in Sunnyvale, CA

"Great place to be. Work is interesting and lots of opportunity to lead and form your own path"

Person You Work For 5 / 5 People You Work With 5 / 5 Work Setting 4 / 5
Support You Get 5 / 5 Rewards You Receive 3 / 5 Growth Opportunities 3 / 5
Company Culture 3 / 5 Way You Work 5 / 5
First Data Employee
in Atlanta, GA

"4 years full time employee"

Person You Work For 5 / 5 People You Work With 3 / 5 Work Setting 3 / 5
Support You Get 4 / 5 Rewards You Receive 3 / 5 Growth Opportunities 2 / 5
Company Culture 3 / 5 Way You Work 3 / 5
First Data Employee
in New York City, NY

"Average company to work for in sales terms. Lots of leeways, but the internal organization is messy. In addition, management is heavily old school and has not adapted to the internet era."

Person You Work For 3 / 5 People You Work With 2 / 5 Work Setting 1 / 5
Support You Get 2 / 5 Rewards You Receive 4 / 5 Growth Opportunities 1 / 5
Company Culture 2 / 5 Way You Work 5 / 5
First Data Employee
in Dallas, TX

"While I have only worked for FD for less than a year, I have seen a great deal of reorganization to enable us to be more successful. Management has a process in place to continue to grow the company and further advance the potential of its employees. The variety of diversity groups helps us to all feel united across multiple locations. Lots of good things on the horizon at First Data!"

Person You Work For 5 / 5 People You Work With 5 / 5 Work Setting 5 / 5
Support You Get 5 / 5 Rewards You Receive 5 / 5 Growth Opportunities 5 / 5
Company Culture 5 / 5 Way You Work 5 / 5
First Data Employee
in Atlanta, GA

"In my opinion, the company (owned now by KKR) is trying to make its books look good for its upcoming IPO. It's getting rid of many employees, some of them have been with the company for decades, with arbitrary and detached company policy changes. First Data has great potential as a workplace and a company, but I don't see it realizing that potential with its upper management in its current state."

Person You Work For 5 / 5 People You Work With 3 / 5 Work Setting 2 / 5
Support You Get 2 / 5 Rewards You Receive 3 / 5 Growth Opportunities 3 / 5
Company Culture 3 / 5 Way You Work 5 / 5
First Data Employee
in Melville, NY

"I've worked for First Data Corps. Since 2012. The company is currently undergoing a substantial transformation from a payments company to a technology company under its new CEO."

Person You Work For 3 / 5 People You Work With 3 / 5 Work Setting 3 / 5
Support You Get 2 / 5 Rewards You Receive 4 / 5 Growth Opportunities 1 / 5
Company Culture 3 / 5 Way You Work 1 / 5
First Data Employee
in Omaha, NE

"This is a tough place to work. Re-organizations are the norm, not the exception. There are multiple-layers of management -- VPs reporting to VPs reporting to VPs, etc. -- and that leads to decision paralysis. I work with one of top development teams in the company, however I do not feel the team is valued by upper management, though we have legions of fans elsewhere -- mainly because we are very responsive. I would think long and hard before taking an IT job here. I was warned and didn't listen. Benefits have been pared back. Retirement is a joke. No bonuses or raises or very little in 2015."

Person You Work For 5 / 5 People You Work With 5 / 5 Work Setting 2 / 5
Support You Get 2 / 5 Rewards You Receive 4 / 5 Growth Opportunities 2 / 5
Company Culture 2 / 5 Way You Work 4 / 5
First Data Employee
in Melville, NY

"FirstData shaves employee headcount frequently."

Person You Work For 1 / 5 People You Work With 4 / 5 Work Setting 3 / 5
Support You Get 4 / 5 Rewards You Receive 4 / 5 Growth Opportunities 1 / 5
Company Culture 4 / 5 Way You Work 1 / 5
First Data Employee
in Atlanta, GA

"It's a nice company to work in although they pay very less to the intern."

Person You Work For 5 / 5 People You Work With 4 / 5 Work Setting 4 / 5
Support You Get 4 / 5 Rewards You Receive 2 / 5 Growth Opportunities 4 / 5
Company Culture 3 / 5 Way You Work 4 / 5
First Data Employee
in Hagerstown, MD

"I work for the internet solutions department. The department is a good department and has friendly coworkers."

Person You Work For 4 / 5 People You Work With 5 / 5 Work Setting 5 / 5
Support You Get 5 / 5 Rewards You Receive 5 / 5 Growth Opportunities 5 / 5
Company Culture 4 / 5 Way You Work 5 / 5
We noticed that your web browser is outdated!

Update your browser to have a more positive job search experience.

Upgrade My Browser

×