On average, employees at First Data give their company a 3.8 rating out of 5.0 - which is equal to the average rating for all companies on CareerBliss. The happiest First Data employees are Regional Sales Managers submitting an average rating of 4.8 and Account Managers with a rating of 4.5.
"While I have only worked for FD for less than a year, I have seen a great deal of reorganization to enable us to be more successful. Management has a process in place to continue to grow the company and further advance the potential of its employees. The variety of diversity groups helps us to all feel united across multiple locations. Lots of good things on the horizon at First Data!"
"In my opinion, the company (owned now by KKR) is trying to make its books look good for its upcoming IPO. It's getting rid of many employees, some of them have been with the company for decades, with arbitrary and detached company policy changes. First Data has great potential as a workplace and a company, but I don't see it realizing that potential with its upper management in its current state."
"I've worked for First Data Corps. Since 2012. The company is currently undergoing a substantial transformation from a payments company to a technology company under its new CEO."
"This is a tough place to work. Re-organizations are the norm, not the exception. There are multiple-layers of management -- VPs reporting to VPs reporting to VPs, etc. -- and that leads to decision paralysis. I work with one of top development teams in the company, however I do not feel the team is valued by upper management, though we have legions of fans elsewhere -- mainly because we are very responsive. I would think long and hard before taking an IT job here. I was warned and didn't listen. Benefits have been pared back. Retirement is a joke. No bonuses or raises or very little in 2015."
"FirstData shaves employee headcount frequently."
"It's a nice company to work in although they pay very less to the intern."
"I work for the internet solutions department. The department is a good department and has friendly coworkers."
"New senior management in place. Expect positive things in the future."
"FirstData is a multinational company with over 1000 employees. It is a fortune 500 company as well. The company has good work culture and good opportunities."
"Huge company, lots of room for growth."
"This job involved the following skills: • Respond to inquiries of a technical nature which are non-routine and require deviation from standard screens, scripts, and procedures. • Supports application, IT, RDC, and POS hardware and software products. • Diagnoses, tests, and resolves problems using documented procedures and checklists. • Handles problem recognition, research, and resolution steps in Salesforce."
"It was good working for First Data."
"I've worked with First Data since 2011. It's a decent place to work for. The management in the department I work in is amazing, and the relationships we build in our work environment is great. The company itself is also a decent place to work for. I enjoy the work I do as well as enjoy the people I share my days with at First Data."
"I've worked for this company about 16 years. Year after year, I notice if the company does not make it's numbers, the little people that drive the company suffers. Thinking of long term is difficult at times but have managed to stay on board per God's will."
"First Data used to be a great company to work for, but with recent changes in management and org structure things have really gone downhill. With the relocation of most jobs to Atlanta, Georgia very few people are happy anymore. We have also had a great reduction in our benefits packages. The 401(k) is now gone and you're required to do company stock instead, but it doesn't vest until you've been with the company for two years after the stock was introduced."
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