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27%
38%
29%
6%
0%
3.8
Average Rating
(based on 89 First Data Review Ratings)
Company Culture
3.6
Growth Opportunities
3.3
People You Work With
4.3
Person You Work For
4.0
Rewards You Receive
3.5
Support You Get
3.7
Way You Work
4.1
Work Setting
3.9
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"I worked as a contract employee but was exposed to all functionalities of the company. The company is very innovative and recognizes their staff alike."
Posted 8 years ago
First Data Employee
in Dallas, TX

"While I have only worked for FD for less than a year, I have seen a great deal of reorganization to enable us to be more successful. Management has a process in place to continue to grow the company and further advance the potential of its employees. The variety of diversity groups helps us to all feel united across multiple locations. Lots of good things on the horizon at First Data!"

Person You Work For 5 / 5 People You Work With 5 / 5 Work Setting 5 / 5
Support You Get 5 / 5 Rewards You Receive 5 / 5 Growth Opportunities 5 / 5
Company Culture 5 / 5 Way You Work 5 / 5
First Data Employee
in Atlanta, GA

"In my opinion, the company (owned now by KKR) is trying to make its books look good for its upcoming IPO. It's getting rid of many employees, some of them have been with the company for decades, with arbitrary and detached company policy changes. First Data has great potential as a workplace and a company, but I don't see it realizing that potential with its upper management in its current state."

Person You Work For 5 / 5 People You Work With 3 / 5 Work Setting 2 / 5
Support You Get 2 / 5 Rewards You Receive 3 / 5 Growth Opportunities 3 / 5
Company Culture 3 / 5 Way You Work 5 / 5

Company-Industry Rating Comparison

3.8
First Data (173)

4.6 Highest Rated in this Industry is Comdata (6)
3.2 Lowest Rated in this Industry is Birch Communications (26)
3.6 Average of All Companies in this Industry (2,966)
First Data Employee
in Melville, NY

"I've worked for First Data Corps. Since 2012. The company is currently undergoing a substantial transformation from a payments company to a technology company under its new CEO."

Person You Work For 3 / 5 People You Work With 3 / 5 Work Setting 3 / 5
Support You Get 2 / 5 Rewards You Receive 4 / 5 Growth Opportunities 1 / 5
Company Culture 3 / 5 Way You Work 1 / 5
First Data Employee
in Omaha, NE

"This is a tough place to work. Re-organizations are the norm, not the exception. There are multiple-layers of management -- VPs reporting to VPs reporting to VPs, etc. -- and that leads to decision paralysis. I work with one of top development teams in the company, however I do not feel the team is valued by upper management, though we have legions of fans elsewhere -- mainly because we are very responsive. I would think long and hard before taking an IT job here. I was warned and didn't listen. Benefits have been pared back. Retirement is a joke. No bonuses or raises or very little in 2015."

Person You Work For 5 / 5 People You Work With 5 / 5 Work Setting 2 / 5
Support You Get 2 / 5 Rewards You Receive 4 / 5 Growth Opportunities 2 / 5
Company Culture 2 / 5 Way You Work 4 / 5

Average First Data Ratings in the Past 3 Years

Year Salary
2011 $4
2012 $3
2013 $3
First Data Employee
in Melville, NY

"FirstData shaves employee headcount frequently."

Person You Work For 1 / 5 People You Work With 4 / 5 Work Setting 3 / 5
Support You Get 4 / 5 Rewards You Receive 4 / 5 Growth Opportunities 1 / 5
Company Culture 4 / 5 Way You Work 1 / 5
First Data Employee
in Atlanta, GA

"It's a nice company to work in although they pay very less to the intern."

Person You Work For 5 / 5 People You Work With 4 / 5 Work Setting 4 / 5
Support You Get 4 / 5 Rewards You Receive 2 / 5 Growth Opportunities 4 / 5
Company Culture 3 / 5 Way You Work 4 / 5
First Data Employee
in Hagerstown, MD

"I work for the internet solutions department. The department is a good department and has friendly coworkers."

Person You Work For 4 / 5 People You Work With 5 / 5 Work Setting 5 / 5
Support You Get 5 / 5 Rewards You Receive 5 / 5 Growth Opportunities 5 / 5
Company Culture 4 / 5 Way You Work 5 / 5
First Data Employee
in Melville, NY

"New senior management in place. Expect positive things in the future."

Person You Work For 4 / 5 People You Work With 3 / 5 Work Setting 1 / 5
Support You Get 2 / 5 Rewards You Receive 2 / 5 Growth Opportunities 2 / 5
Company Culture 3 / 5 Way You Work 4 / 5
First Data Employee
in Marietta, GA

"FirstData is a multinational company with over 1000 employees. It is a fortune 500 company as well. The company has good work culture and good opportunities."

Person You Work For 4 / 5 People You Work With 4 / 5 Work Setting 3 / 5
Support You Get 2 / 5 Rewards You Receive 4 / 5 Growth Opportunities 2 / 5
Company Culture 3 / 5 Way You Work 4 / 5
First Data Employee
in Atlanta, GA

"Huge company, lots of room for growth."

Person You Work For 4 / 5 People You Work With 4 / 5 Work Setting 4 / 5
Support You Get 4 / 5 Rewards You Receive 4 / 5 Growth Opportunities 4 / 5
Company Culture 4 / 5 Way You Work 4 / 5
Senior Technical Specialist
in Atlanta, GA

"This job involved the following skills: • Respond to inquiries of a technical nature which are non-routine and require deviation from standard screens, scripts, and procedures. • Supports application, IT, RDC, and POS hardware and software products. • Diagnoses, tests, and resolves problems using documented procedures and checklists. • Handles problem recognition, research, and resolution steps in Salesforce."

Person You Work For 5 / 5 People You Work With 5 / 5 Work Setting 5 / 5
Support You Get 3 / 5 Rewards You Receive 3 / 5 Growth Opportunities 5 / 5
Company Culture 5 / 5 Way You Work 4 / 5
First Data Employee
in Wilmington, DE

"It was good working for First Data."

Person You Work For 4 / 5 People You Work With 4 / 5 Work Setting 4 / 5
Support You Get 4 / 5 Rewards You Receive 4 / 5 Growth Opportunities 4 / 5
Company Culture 4 / 5 Way You Work 4 / 5
Technical Specialist
in Hagerstown, MD

"I've worked with First Data since 2011. It's a decent place to work for. The management in the department I work in is amazing, and the relationships we build in our work environment is great. The company itself is also a decent place to work for. I enjoy the work I do as well as enjoy the people I share my days with at First Data."

Person You Work For 5 / 5 People You Work With 5 / 5 Work Setting 3 / 5
Support You Get 5 / 5 Rewards You Receive 2 / 5 Growth Opportunities 4 / 5
Company Culture 3 / 5 Way You Work 5 / 5
First Data Employee
in Coral Springs, FL

"I've worked for this company about 16 years. Year after year, I notice if the company does not make it's numbers, the little people that drive the company suffers. Thinking of long term is difficult at times but have managed to stay on board per God's will."

Person You Work For 4 / 5 People You Work With 3 / 5 Work Setting 3 / 5
Support You Get 3 / 5 Rewards You Receive 4 / 5 Growth Opportunities 2 / 5
Company Culture 4 / 5 Way You Work 4 / 5
First Data Employee
in Englewood, CO

"First Data used to be a great company to work for, but with recent changes in management and org structure things have really gone downhill. With the relocation of most jobs to Atlanta, Georgia very few people are happy anymore. We have also had a great reduction in our benefits packages. The 401(k) is now gone and you're required to do company stock instead, but it doesn't vest until you've been with the company for two years after the stock was introduced."

Person You Work For 5 / 5 People You Work With 5 / 5 Work Setting 3 / 5
Support You Get 3 / 5 Rewards You Receive 2 / 5 Growth Opportunities 1 / 5
Company Culture 3 / 5 Way You Work 3 / 5
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