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First Data Employee Job Reviews in the United States

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On average, employees at First Data give their company a 3.8 rating out of 5.0 - which is 3% lower than the average rating for all companies on CareerBliss. The happiest First Data employees are Regional Sales Managers submitting an average rating of 4.8 and Account Managers with a rating of 4.5.

26%
38%
30%
6%
0%
3.8
Average Rating
(based on 97 First Data Review Ratings)

Ratings by Category

Company Culture
3.5
Growth Opportunities
3.3
People You Work With
4.3
Person You Work For
4.0
Rewards You Receive
3.5
Support You Get
3.7
Way You Work
4.1
Work Setting
3.8
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"I've worked with First Data since 2011. It's a decent place to work for. The management in the department I work in is amazing, and the relationships we build in our work environment is great. The company itself is also a decent place to work for. I enjoy the work I do as well as enjoy the people I share my days with at First Data."
Posted 10 years ago in Hagerstown, MD
First Data Employee

"It's a decent place to work, and should someone wish to start off it's fairly simple to work there. There are some up and downs to working there that you should be aware of first of all though. these include layoffs and high levels of politics being used. But everyone outside of management usually treats you like family."

Person You Work For 4 / 5 People You Work With 5 / 5 Work Setting 3 / 5
Support You Get 2 / 5 Rewards You Receive 3 / 5 Growth Opportunities 3 / 5
Company Culture 3 / 5 Way You Work 5 / 5
First Data Employee

"This company and the call center positions have to be just about the worse job I’ve ever encountered in 30 plus years working. First off: the call rep fields irate merchant calls re: the deceptive practices of Bank of America. We are identifying ourselves as Bank of America employees when in fact we are strictly First Data employees. The training is extremely lacking for the scope of tasks you are expected to perform during a call. They are constantly adding more and more tasks for you to perform for the caller, taking away from other departments and adding to the call center all under the guise of “keeping transfers down during the call.” The merchant statements are deliberately deceptive with terrible selling points by their Business Consultants, who most times, are never heard from again by the merchant despite repeated calls to Bank of America. Also, First Data has ridiculous standards and procedures (quality and time focused) for their call reps to follow in order to remain “compliant” to keep your low paying job. EVERY second during your 8 hr shift is micro managed. You are pretty much expected to not be off your phone at all except for 2 short breaks and one unpaid 1/2 hr lunch. Not only are you expected to be “logged in” during this time but IF you remain on your call with your merchant (customers) past your scheduled break and lunch time , it counts against your “compliance” and will be marked against a final daily scoring of your time, which all factors into a low (if possible) increase annually. The management are extremely robotic, cold personalities with little to no interpersonal skills. When you voice your concerns, of course you are labeled a negative detractor. Because of the location in an economically challenged area of Western Maryland, the company uses this reality to bully their employees."

Person You Work For 3 / 5 People You Work With 4 / 5 Work Setting 1 / 5
Support You Get 1 / 5 Rewards You Receive 1 / 5 Growth Opportunities 1 / 5
Company Culture 1 / 5 Way You Work 3 / 5

Company-Industry Rating Comparison

3.8
First Data (181)

4.8 Highest Rated in this Industry is Boot Camp Digital (5)
2.7 Lowest Rated in this Industry is Convention Data Services (5)
3.7 Average of All Companies in this Industry (3,471)
Business Consultant

"I worked for First Data for 5 years. they were acquired in July by Fiserv. I'm no longer employed due to restructuring of the entire organization"

Person You Work For 4 / 5 People You Work With 5 / 5 Work Setting 3 / 5
Support You Get 3 / 5 Rewards You Receive 3 / 5 Growth Opportunities 3 / 5
Company Culture 3 / 5 Way You Work 3 / 5
iOS Lead Developer

"First Data is doing really interesting things with mobile payments. The people I work with are dedicated, interesting and so great to work with. My project never sits still. I am constantly working on new and interesting features. My direct reports and my manager all support me. This is one of my favorite jobs."

Person You Work For 5 / 5 People You Work With 5 / 5 Work Setting 5 / 5
Support You Get 5 / 5 Rewards You Receive 5 / 5 Growth Opportunities 5 / 5
Company Culture 5 / 5 Way You Work 5 / 5
First Data Employee

"//////////////////////////////////////"

Person You Work For 4 / 5 People You Work With 5 / 5 Work Setting 4 / 5
Support You Get 4 / 5 Rewards You Receive 4 / 5 Growth Opportunities 5 / 5
Company Culture 4 / 5 Way You Work 5 / 5
First Data Employee

"Great place to be. Work is interesting and lots of opportunity to lead and form your own path"

Person You Work For 5 / 5 People You Work With 5 / 5 Work Setting 4 / 5
Support You Get 5 / 5 Rewards You Receive 3 / 5 Growth Opportunities 3 / 5
Company Culture 3 / 5 Way You Work 5 / 5
First Data Employee

"4 years full time employee"

Person You Work For 5 / 5 People You Work With 3 / 5 Work Setting 3 / 5
Support You Get 4 / 5 Rewards You Receive 3 / 5 Growth Opportunities 2 / 5
Company Culture 3 / 5 Way You Work 3 / 5
First Data Employee

"Average company to work for in sales terms. Lots of leeways, but the internal organization is messy. In addition, management is heavily old school and has not adapted to the internet era."

Person You Work For 3 / 5 People You Work With 2 / 5 Work Setting 1 / 5
Support You Get 2 / 5 Rewards You Receive 4 / 5 Growth Opportunities 1 / 5
Company Culture 2 / 5 Way You Work 5 / 5
First Data Employee

"While I have only worked for FD for less than a year, I have seen a great deal of reorganization to enable us to be more successful. Management has a process in place to continue to grow the company and further advance the potential of its employees. The variety of diversity groups helps us to all feel united across multiple locations. Lots of good things on the horizon at First Data!"

Person You Work For 5 / 5 People You Work With 5 / 5 Work Setting 5 / 5
Support You Get 5 / 5 Rewards You Receive 5 / 5 Growth Opportunities 5 / 5
Company Culture 5 / 5 Way You Work 5 / 5
First Data Employee

"In my opinion, the company (owned now by KKR) is trying to make its books look good for its upcoming IPO. It's getting rid of many employees, some of them have been with the company for decades, with arbitrary and detached company policy changes. First Data has great potential as a workplace and a company, but I don't see it realizing that potential with its upper management in its current state."

Person You Work For 5 / 5 People You Work With 3 / 5 Work Setting 2 / 5
Support You Get 2 / 5 Rewards You Receive 3 / 5 Growth Opportunities 3 / 5
Company Culture 3 / 5 Way You Work 5 / 5
First Data Employee

"I've worked for First Data Corps. Since 2012. The company is currently undergoing a substantial transformation from a payments company to a technology company under its new CEO."

Person You Work For 3 / 5 People You Work With 3 / 5 Work Setting 3 / 5
Support You Get 2 / 5 Rewards You Receive 4 / 5 Growth Opportunities 1 / 5
Company Culture 3 / 5 Way You Work 1 / 5
First Data Employee

"This is a tough place to work. Re-organizations are the norm, not the exception. There are multiple-layers of management -- VPs reporting to VPs reporting to VPs, etc. -- and that leads to decision paralysis. I work with one of top development teams in the company, however I do not feel the team is valued by upper management, though we have legions of fans elsewhere -- mainly because we are very responsive. I would think long and hard before taking an IT job here. I was warned and didn't listen. Benefits have been pared back. Retirement is a joke. No bonuses or raises or very little in 2015."

Person You Work For 5 / 5 People You Work With 5 / 5 Work Setting 2 / 5
Support You Get 2 / 5 Rewards You Receive 4 / 5 Growth Opportunities 2 / 5
Company Culture 2 / 5 Way You Work 4 / 5
First Data Employee

"FirstData shaves employee headcount frequently."

Person You Work For 1 / 5 People You Work With 4 / 5 Work Setting 3 / 5
Support You Get 4 / 5 Rewards You Receive 4 / 5 Growth Opportunities 1 / 5
Company Culture 4 / 5 Way You Work 1 / 5
First Data Employee

"It's a nice company to work in although they pay very less to the intern."

Person You Work For 5 / 5 People You Work With 4 / 5 Work Setting 4 / 5
Support You Get 4 / 5 Rewards You Receive 2 / 5 Growth Opportunities 4 / 5
Company Culture 3 / 5 Way You Work 4 / 5
First Data Employee

"I work for the internet solutions department. The department is a good department and has friendly coworkers."

Person You Work For 4 / 5 People You Work With 5 / 5 Work Setting 5 / 5
Support You Get 5 / 5 Rewards You Receive 5 / 5 Growth Opportunities 5 / 5
Company Culture 4 / 5 Way You Work 5 / 5

First Data Reviews FAQs

Is First Data a good company to work for?

First Data has an overall rating of 3.8 Average Rating out of 5, based on over 97 First Data Review Ratings left anonymously by First Data employees, which is 3% lower than the average rating for all companies on CareerBliss. 94% of employees would recommend working at First Data.

Does First Data pay their employees well?

First Data employees earn $55,000 annually on average, or $26 per hour, which is 17% lower than the national salary average of $66,000 per year. 33 First Data employees have shared their salaries on CareerBliss. Find First Data Salaries by Job Title.

How satisfied are employees working at First Data?

94% of employees would recommend working at First Data with the overall rating of 3.8 out of 5. Employees also rated First Data 3.5 out of 5 for Company Culture, 3.5 for Rewards You Receive, 3.3 for Growth Opportunities and 3.7 for support you get.

What is the highest paying job at First Data?

According to our data, the highest paying job at First Data is a Senior VP of Sales at $265,000 annually. Browse First Data Salaries by Job Profile.

What is the lowest paying job at First Data?

According to our data, the lowest paying job at First Data is a Inbound Call Representative at $16,000 annually. Browse First Data Salaries by Job Profile.

What are the pros and cons of working at First Data?

According to reviews on CareerBliss, employees commonly rated the pros of working at First Data to be Company Culture, Growth Opportunities, People You Work With and Person You Work For, and no cons.

Browse First Data Employee Job Reviews by Location

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