Field Support Representatives give their job an average rating of 3.5 out of 5.0. The Field Support Representatives happiest with their jobs are employed by Computer Sciences Corp with an average rating of 3.8 while the Field Support Representatives least happy with their jobs work for Zonar Systems with an average rating of 1.4.
Submit a Review"Users do not like this product. Poor training for field support, and technical problems are kept secret from reps needing the information. Hours of work are way too long, 80-118 when out in the field. They violate many state laws."
"I love being out of the office. I hate the low pay and lack of support from the Customer Care manager and his minion supervisor."
"Some of the sales reps are great to talk too."
Please give us a one liner to describe this review.
"Great working experience with a larger company."
What do you like about working at Heartland Services?
"Wonderful environment lots of great people to work with including the upper management ."
Do you have any tips for others interviewing with this company?
"Go in as a person because they are all down to earth people."
What suggestions do you have for management?
"Communicate more with the team as far as what we are expecting from the company."
Please give us a one liner to describe this review.
"I have over ten years of experience with Cisco technologies and products."
What do you like about working at CECOM IT-FSB?
"I feel I am doing my country a service by training the servicemen and women. Furthermore, I am constantly challenging myself with the latest technologies"
Do you have any tips for others interviewing with this company?
"Be up to date on the latest technologies and equipments utilized by the company."
What don't you like about working at CECOM IT-FSB?
"The desert climate is not always suitable for someone like me, who grew up in the New England area."
What do you like about working at IKON Office Solutions?
"I liked the variety. No two sites were the same. Every day was challenging and rewarding."
Do you have any tips for others interviewing with this company?
"Be honest. Have good eye contact and high energy, with a willingness to work."
What don't you like about working at IKON Office Solutions?
"I disliked driving from site to site because of gas mileage and wear and tear on my car."
What suggestions do you have for management?
"Have site managers allocate more time for cross training and advancement training."
Please give us a one liner to describe this review.
"Able to learn a lot."
Please give us a one liner to describe this review.
"Great job, contract was up."
Please give us a one liner to describe this review.
"The flexibility was great."
What do you like about working at IKON Office Solutions?
"I worked at many different companies and learned many different skills."
Do you have any tips for others interviewing with this company?
"Ask for evaluations on every job site every couple of months, and get it in writing."
What don't you like about working at IKON Office Solutions?
"They neglected to train you adequately before sending you to work for a strange company on your own."
What suggestions do you have for management?
"Treat the employees more equally and fairly. Better training is needed and the supervisor needs to take a more active role with all employees, not just a few."
Please give us a one liner to describe this review.
"fair"
What do you like about working at SAIC?
"Flexability"
What don't you like about working at SAIC?
"Senior management distracted with BD plans rather than current operations."
What suggestions do you have for management?
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