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Fidelity Investments Employee Reviews for Customer Service Representative

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Customer Service Representatives at Fidelity Investments give their company a 4.1 out of 5.0, while the average rating for Fidelity Investments is 4.1, making them just as happy as every other employee at Fidelity Investments and 8% happier than every other Customer Service Representative on CareerBliss - the happiest Customer Service Representatives work for Sykes.

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4.1
Average Rating
(based on 1 Customer Service Representative Review Rating)
Customer Service Representative
Person You Work For 4.6 / 5 People You Work With 4.4 / 5 Work Setting 3.9 / 5
Support You Get 4.9 / 5 Rewards You Receive 4 / 5 Growth Opportunities 4 / 5
Company Culture 3.3 / 5 Way You Work 4 / 5
Customer Service Representative

What do you like about working at Fidelity Investments?

"I liked working with the customer over the phone with their 401K plan and helping with any question on their account."

What don't you like about working at Fidelity Investments?

"I really liked working at Fidelity. It was a change of pace and I had learned a lot from them."

What suggestions do you have for management?

"Management was awesome. They worked with you on everything and anything you needed to help with the customer."

Customer Service Representative

What do you like about working at Fidelity Investments?

"One of the best fields in the finance sector."

Do you have any tips for others interviewing with this company?

"Very informal but secure."

What don't you like about working at Fidelity Investments?

"I really love my job."

What suggestions do you have for management?

"Keep doing the way you are doing."

Average Fidelity Investments Attributes by Customer Service Representative

Company Culture
3.3
Growth Opportunities
4
People You Work With
4.4
Person You Work For
4.6
Rewards You Receive
4
Support You Get
4.9
Way You Work
4
Work Setting
3.9
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