Stay away from this company. As an employee and a customer. They will do whatever and say whatever they need to if it will benefit them. They don't care about you, they care about profit and call volume. I was promised a 10% of my annual income bonus if I became an RTL (supervisor) interim and held the position for 6 months, and even if I decided I didn't want to keep the position I would still get the "bonus". I hated the job. You're under appreciated, under paid, and expected to put up with way more BS than any person should have to. During this 6 months I was not given a pay raise for doing supervisor work. Think of the "bonus" as compensation and back pay. I was given a date as the end of our 6 months. On the last day of the 6 months I went and told them I didn't want to keep the RTL position and that I had actually found another job and was putting in my notice. They tried talking me into staying with them, after me telling them no, they then proceeded to tell me that they decided to extend the interim period and if I didn't stay through their new interim period I would not get my back pay. Even though from the start of the interim period I was told 6 months. And up until the last day it was 6 months. And then when I asked to see the paperwork I had signed they conveniently didn't have paperwork. This company is a scam. Not only to its employees but their customers as well. And their employees' hands are tied between wanting to do what's right and policy and procedure. And then the employees are sent out to the wolves to take the calls of the angry customers who have been scammed. My advice, stay away from this company in any way possible. I'm now out almost $3,000 of back pay and compensation I was promised. I'm told by HR they have every right to do what they did to me.
The pay rate, PTO, and 401K, employer match, are above average for this geographic area. However, the communication and the consistency in policy and proper procedures from one day to the next, one pharmacist to the next, one cell owner, team lead, or supervisor to the next is the worst I have ever seen in my 30 plus years in the job market. This company does not use standard operating procedures, which are essential in a pharmacy. It's a "to each his/her own" managing system and no one is on the same page as their peers in any of these positions. Many cell owners and team leads cannot even speak or understand English clearly. If you don't mind being talked down to, made to feel like a 2 year old, yelled at in front of others, criticized about your character, your personality type, or just the type of person you are... then this place is for you. In case you are thinking this person must be a bad employee... let me just say this. My last review was the highest rating an employee can get, my attendance in 2 1/2 years of service is perfect, (no missed days, no late arrival-even at 4 am start times, no early quit). I have been trained in every area they want you trained in, I have done everything asked of me including coming in for over 1,000 hours of overtime, and I do not have any errors (points you get for making a dispensing mistake, 4 points in 12 months=termination). You decide.
Unprofessional immature environment, that if you are favored, can get away with anything.
Pros: Work is consistent. Cons: Childish people play around on the floors.
Co-workers are out of hand. There are clicks among the floor. People playing around and hacking through people's cell phones, Facebook accounts, googling other employees they don't like, names, so they can get their addresses and locate their homes on the main computers, so they can make references, when those victims are not home, and say that they were in the home, watching cameras, etc, continuing to harass. Employees can't stay unsupervised for short or long periods of time, without creating problems with other people on the floor. Repeated reports of problems, and then the problems still exists months after the fact. I learned that if working for this company, choose the work from home option. The main floor at the building is a mess. The positive side is, they have good benefits, 401k, health insurance, etc. But the 13.50 an hour is not worth the drama/circus around you.