DialAmerica Employee Job Reviews in the United States

"I only worked there part time after high school."

What do you like about working at DialAmerica?

"I liked talking to the customers we called."

What don't you like about working at DialAmerica?

"That the branch closed down & they didnt have any position available."

"Better than most"

What do you like about working at DialAmerica?

"Co-Workers and GOALS"

Do you have any tips for others interviewing with this company?

"Be honest"

What don't you like about working at DialAmerica?

"Goals change without explenation."

What suggestions do you have for management?

"Clearer goals and less panic driven changes."

"A fill in between contract jobs."

What do you like about working at DialAmerica?

"Most of the supervisors were good and they weren't afraid to correct each others mistakes. Unfortunately, senior management could take time to be human."

Do you have any tips for others interviewing with this company?

"Smile, knod and know that should be your final goal, unless it's just for a little extra money."

What don't you like about working at DialAmerica?

"Intense effort with little reward. An an environment geared to employing college kids on break."

What suggestions do you have for management?

"Be nice, reward effort and fire people who want to fire people. At that wage level supervisors have to encourage good work not demand it."

What do you like about working at DialAmerica?

"The challenge of providing card holders with great customer service, sale of the product,while along the way gaining their trust and satisfaction."

Do you have any tips for others interviewing with this company?

"Yes, just to be themselves."

What don't you like about working at DialAmerica?

"The lack of hours scheduled"

What suggestions do you have for management?

"None the managment was great."

"Alot of great experience."

What do you like about working at DialAmerica?

"I really cut my teeth in a challengin sales environment."

What don't you like about working at DialAmerica?

"great job."

What suggestions do you have for management?

"Just be sure to put the customers first."

"It's okay, but not where I'd want to build a career."

What do you like about working at DialAmerica?

"It felt good whenever I was able to help a customer and have them leave happier than when they first called in. I had nice co-workers and my supervisors were all very approachable."

What don't you like about working at DialAmerica?

"It was very boring whenever call volume dropped and there are always those days when you get unreasonable customers who simply want to yell at someone rather than allow you to address the issue as best you can. I estimate 90% of the reps were forced to work part-time and there were very few benefits."

What suggestions do you have for management?

"Let the reps work full-time and provide better benefits. Gifts and swag are nice, but I'd rather have the option to invest in some decent health insurance."

What do you like about working at DialAmerica?

"The Conways (Owners), the people and my previous boss Armando Villano"

What don't you like about working at DialAmerica?

"Company stability"

What suggestions do you have for management?

"No suggestion. I think I really like everybody especially the HR personnel."