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DialAmerica Employee Job Reviews in the United States

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On average, employees at DialAmerica give their company a 3.4 rating out of 5.0 - which is 14% lower than the average rating for all companies on CareerBliss. The happiest DialAmerica employees are Sales Representatives submitting an average rating of 4.0 and Telemarketers with a rating of 1.9.

21%
32%
21%
11%
16%
3.4
Average Rating
(based on 19 DialAmerica Review Ratings)

Ratings by Category

Company Culture
3.3
Growth Opportunities
2.9
People You Work With
4.1
Person You Work For
3.8
Rewards You Receive
2.9
Support You Get
3.1
Way You Work
3.6
Work Setting
3.4
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Senior Web Developer

What do you like about working at DialAmerica?

"The Conways (Owners), the people and my previous boss Armando Villano"

What don't you like about working at DialAmerica?

"Company stability"

What suggestions do you have for management?

"No suggestion. I think I really like everybody especially the HR personnel."

Teleservices Representative

"It's okay, but not where I'd want to build a career."

What do you like about working at DialAmerica?

"It felt good whenever I was able to help a customer and have them leave happier than when they first called in. I had nice co-workers and my supervisors were all very approachable."

What don't you like about working at DialAmerica?

"It was very boring whenever call volume dropped and there are always those days when you get unreasonable customers who simply want to yell at someone rather than allow you to address the issue as best you can. I estimate 90% of the reps were forced to work part-time and there were very few benefits."

What suggestions do you have for management?

"Let the reps work full-time and provide better benefits. Gifts and swag are nice, but I'd rather have the option to invest in some decent health insurance."

Company-Industry Rating Comparison

3.4
DialAmerica (37)

4.3 Highest Rated in this Industry is Asset Acceptance Capital (18)
2.9 Lowest Rated in this Industry is StarTek (19)
3.5 Average of All Companies in this Industry (1,522)
Assistant Branch Manager

"Alot of great experience."

What do you like about working at DialAmerica?

"I really cut my teeth in a challengin sales environment."

What don't you like about working at DialAmerica?

"great job."

What suggestions do you have for management?

"Just be sure to put the customers first."

Customer Service Representative

What do you like about working at DialAmerica?

"The challenge of providing card holders with great customer service, sale of the product,while along the way gaining their trust and satisfaction."

Do you have any tips for others interviewing with this company?

"Yes, just to be themselves."

What don't you like about working at DialAmerica?

"The lack of hours scheduled"

What suggestions do you have for management?

"None the managment was great."

Business Consultant

"A fill in between contract jobs."

What do you like about working at DialAmerica?

"Most of the supervisors were good and they weren't afraid to correct each others mistakes. Unfortunately, senior management could take time to be human."

Do you have any tips for others interviewing with this company?

"Smile, knod and know that should be your final goal, unless it's just for a little extra money."

What don't you like about working at DialAmerica?

"Intense effort with little reward. An an environment geared to employing college kids on break."

What suggestions do you have for management?

"Be nice, reward effort and fire people who want to fire people. At that wage level supervisors have to encourage good work not demand it."

Shift Manager

"Better than most"

What do you like about working at DialAmerica?

"Co-Workers and GOALS"

Do you have any tips for others interviewing with this company?

"Be honest"

What don't you like about working at DialAmerica?

"Goals change without explenation."

What suggestions do you have for management?

"Clearer goals and less panic driven changes."

Sales Telemarketer

"I only worked there part time after high school."

What do you like about working at DialAmerica?

"I liked talking to the customers we called."

What don't you like about working at DialAmerica?

"That the branch closed down & they didnt have any position available."

Account Specialist

"Job while in college."

What do you like about working at DialAmerica?

"Great atmostphere and company"

Do you have any tips for others interviewing with this company?

"Smile and learn all the tips they give you."

What suggestions do you have for management?

"They where all great and knew how to run a team of great people."

Branch Manager

"Dial America was a fabulous boot camp for skill development!"

What do you like about working at DialAmerica?

"You can write your own ticket as long as you can produce results. There is no area of the company you cannot gain expertise in if you are interested in it. While there is a fairly rigid structure in some regards, there is absolute freedom to be creative in producing results within the structure."

Do you have any tips for others interviewing with this company?

"Be bold and confident and deliver on what you say."

What don't you like about working at DialAmerica?

"Minimum 60+ hour work weeks every week; 7 day a week schedules; the money didn't really match the workload and the compensation was not really tied to results."

What suggestions do you have for management?

"They were great, and I believe the compensation structure has changed since I worked there. What I have discovered since working there is that people actually perform better with balance."

Senior Web Developer

What do you like about working at DialAmerica?

"It's very friendly environment."

Do you have any tips for others interviewing with this company?

"Try to be honest and be yourself. People are very friendly over there."

What don't you like about working at DialAmerica?

"Opportunities for career advancement."

Software Engineer

"Do not work at this company unless it's you need the experience or money really badly."

What do you like about working at DialAmerica?

"Even though I did the job of 8 people there, I enjoyed the experience because it gave me a ton of experience including database management, programming and design and network performance monitoring and improving. It offered a wide range of experience."

What don't you like about working at DialAmerica?

"The salary is not even at the basic level of a programmer. Because it's a college town they can really underpay you and get away with it. They have a terrible history with the Better Business Bureau and I was doing the work of about 8 programmers, because I was a fast coder, while other programmers slept and snored really loudly."

What suggestions do you have for management?

"Pay more attention to how much, or how little, work is given to each employee and keep a better eye on team leads to make sure they are assigning work evenly."

Marketing Call Center Representative

"Not the best place to work."

Account Manager

"It was a great part time job"

What do you like about working at DialAmerica?

"The hours"

Do you have any tips for others interviewing with this company?

"Show a lot of personality"

What don't you like about working at DialAmerica?

"You were only as good as your last sale"

What suggestions do you have for management?

"Offer more to you employees"

Team Leader

What do you like about working at DialAmerica?

"I like being able to move up in a company and being able to create core reps."

Outbound Call Center Representative

"Part time job with full time pay if you don't mind cold calling. :)"

DialAmerica Reviews FAQs

Is DialAmerica a good company to work for?

DialAmerica has an overall rating of 3.4 Average Rating out of 5, based on over 19 DialAmerica Review Ratings left anonymously by DialAmerica employees, which is 13% lower than the average rating for all companies on CareerBliss. 74% of employees would recommend working at DialAmerica.

Does DialAmerica pay their employees well?

DialAmerica employees earn $24,000 annually on average, or $12 per hour, which is 64% lower than the national salary average of $66,000 per year. 5 DialAmerica employees have shared their salaries on CareerBliss. Find DialAmerica Salaries by Job Title.

How satisfied are employees working at DialAmerica?

74% of employees would recommend working at DialAmerica with the overall rating of 3.4 out of 5. Employees also rated DialAmerica 3.3 out of 5 for Company Culture, 2.9 for Rewards You Receive, 2.9 for Growth Opportunities and 3.1 for support you get.

What is the highest paying job at DialAmerica?

According to our data, the highest paying job at DialAmerica is a Network Security Manager at $110,000 annually. Browse DialAmerica Salaries by Job Profile.

What is the lowest paying job at DialAmerica?

According to our data, the lowest paying job at DialAmerica is a Quality Control Representative at $11,000 annually. Browse DialAmerica Salaries by Job Profile.

What are the pros and cons of working at DialAmerica?

According to reviews on CareerBliss, employees commonly rated the pros of working at DialAmerica to be Company Culture, People You Work With, Person You Work For and Support You Get, and cons to be Growth Opportunities and Rewards You Receive.

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