Help Desk Specialists at US Department of Homeland Security give their company a 2.3 out of 5.0, while the average rating for US Department of Homeland Security is 3.6, making them 44% less happy than every other employee at US Department of Homeland Security and 47% less happy than every other Help Desk Specialist on CareerBliss - the happiest Help Desk Specialists work for Dell.
"Difficult environment with very poor communication. Worked many unpaid hours just to keep job. Stressful answering phones from agents all over the world who seemed to think it was our fault for their problems. Many difficult and completely undocumented systems to support and explain. No feedback allowed to management."
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