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Delta Air Lines Employee Reviews for Customer Service Representative

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Customer Service Representatives at Delta Air Lines give their company a 3.9 out of 5.0, while the average rating for Delta Air Lines is 4.2, making them 7% less happy than every other employee at Delta Air Lines and 3% happier than every other Customer Service Representative on CareerBliss - the happiest Customer Service Representatives work for Sykes.

57%
14%
14%
0%
14%
3.9
Average Rating
(based on 7 Customer Service Representative Review Ratings)
Customer Service Representative
in Atlanta, GA

"Delta treats all of their employees with respect and treat us well with the bonuses they issue."

Person You Work For 4.7 / 5 People You Work With 4.7 / 5 Work Setting 4.7 / 5
Support You Get 4.7 / 5 Rewards You Receive 4.7 / 5 Growth Opportunities 4.7 / 5
Company Culture 4.7 / 5 Way You Work 4.7 / 5
Customer Service Representative
in Los Angeles, CA
Person You Work For 5 / 5 People You Work With 5 / 5 Work Setting 5 / 5
Support You Get 5 / 5 Rewards You Receive 5 / 5 Growth Opportunities 5 / 5
Company Culture 4.9 / 5 Way You Work 4.9 / 5

Average Customer Service Representative Ratings in the Past 3 Years

Year Salary
2011 $3
2012 $4
2013 $4
Customer Service Representative
in Newark, NJ
Person You Work For 1.2 / 5 People You Work With 2.1 / 5 Work Setting 3.1 / 5
Support You Get 1.1 / 5 Rewards You Receive 1.1 / 5 Growth Opportunities 1.1 / 5
Company Culture 1.1 / 5 Way You Work 1.2 / 5
Customer Service Representative

"Delta is an ok company."

Person You Work For 3.9 / 5 People You Work With 3.3 / 5 Work Setting 3.9 / 5
Support You Get 4 / 5 Rewards You Receive 3.7 / 5 Growth Opportunities 2.4 / 5
Company Culture 4.8 / 5 Way You Work 3.9 / 5

Average Delta Air Lines Attributes by Customer Service Representative

Company Culture
3.9
Growth Opportunities
3.7
People You Work With
4
Person You Work For
3.9
Rewards You Receive
3.5
Support You Get
4
Way You Work
4
Work Setting
4.2
Customer Service Representative
in Atlanta, GA
Person You Work For 4.8 / 5 People You Work With 5 / 5 Work Setting 4.9 / 5
Support You Get 5 / 5 Rewards You Receive 5 / 5 Growth Opportunities 5 / 5
Company Culture 4 / 5 Way You Work 5 / 5
Customer Service Representative
in Los Angeles, CA

"I really enjoyed the interaction I had with the people."

Person You Work For 4 / 5 People You Work With 4.9 / 5 Work Setting 4.9 / 5
Support You Get 4.9 / 5 Rewards You Receive 3.6 / 5 Growth Opportunities 4.9 / 5
Company Culture 4.9 / 5 Way You Work 4.9 / 5
Customer Service Representative
in Flushing, NY

"Enjoyable, perfect for a college student, aids you in enhancing your customer service skills."

Person You Work For 4 / 5 People You Work With 3 / 5 Work Setting 2.8 / 5
Support You Get 3.3 / 5 Rewards You Receive 1.7 / 5 Growth Opportunities 3 / 5
Company Culture 3 / 5 Way You Work 3.8 / 5
Customer Service Representative
in Atlanta, GA

"Worked here while in school."

What do you like about working at Delta Air Lines?

"Flexible hours."

What don't you like about working at Delta Air Lines?

"Chance for advancement was based solely on how long you worked with the company, not job performance."

Customer Service Representative

What do you like about working at Delta Air Lines?

"Fast pace environment, great employees, perks."

What don't you like about working at Delta Air Lines?

"Unstable industry."

What suggestions do you have for management?

"Better and open communication, willing to try new methods of interaction."

Customer Service Representative
in San Juan, TX

"We are a family I am proud to be a part of."

What do you like about working at Delta Air Lines?

"Everything."

Do you have any tips for others interviewing with this company?

"Have passion for what you do, and you will do a great job!"

What don't you like about working at Delta Air Lines?

"Nothing."

What suggestions do you have for management?

"Thank you for giving me the opportunity to become a professional."

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