Career Menu

57 Customer Support Technician Reviews

Customer Support Technicians give their job an average rating of 4.0 out of 5.0. The Customer Support Technicians happiest with their jobs are employed by Cox Communications with an average rating of 4.3 while the Customer Support Technicians least happy with their jobs work for Hewlett-Packard with an average rating of 2.0.

Submit a Review
Customer Support Technician at Unidox Hosting
in New York City, NY

Please give us a one liner to describe this review.

"It was a fun and learning experience."

What do you like about working at Unidox Hosting?

"It was a stay at home job, and I had very flexible hours. Most of the work done was through the phone and it was very challenging. I enjoy challenges as well as learning new content."

What don't you like about working at Unidox Hosting?

"There were no physical interactions with my co-workers, and most of them were not very interested in the getting the job done."

What suggestions do you have for management?

"They should have a center for their company in which employees can go to."

Person You Work For 5 / 5 People You Work With 4 / 5 Work Setting 4 / 5
Support You Get 5 / 5 Rewards You Receive 4 / 5 Growth Opportunities 4 / 5
Company Culture 5 / 5 Way You Work 5 / 5
Customer Support Technician at Telenomics Group
in Sun City, CA

Please give us a one liner to describe this review.

"From start up to major company closing"

What do you like about working at Telenomics Group?

"Working with people and success and taking a idea and turning it into a large customer base"

Do you have any tips for others interviewing with this company?

"Not at this time the company finally went out of business after 29 years"

What don't you like about working at Telenomics Group?

"Most of the time we were underfunded therefore it cut down on some of the marketing we wanted to do"

What suggestions do you have for management?

"Marketing, Marketing, Marketing if you can't get the word out often enough you will not generate the sales"

Person You Work For 5 / 5 People You Work With 5 / 5 Work Setting 5 / 5
Support You Get 5 / 5 Rewards You Receive 5 / 5 Growth Opportunities 5 / 5
Company Culture 5 / 5 Way You Work 5 / 5
Customer Support Technician at Digital Gadgets
in Jamesburg, NJ

Please give us a one liner to describe this review.

"A temporary job to get my foot in the door of a technology related field."

What do you like about working at Digital Gadgets?

"I appreciated the flexibility of the my work schedule there at Digital Gadgets."

Do you have any tips for others interviewing with this company?

"Dress appropriately, speak fluently, know your trade, and be humble."

What don't you like about working at Digital Gadgets?

"The company was relatively small technology company, it seemed to put more emphasis on new item production, rather than on quality item production."

What suggestions do you have for management?

"Be more open to suggestions from our employees, we had many suggestions and were willing to spend the extra hours implementing them."

Person You Work For 3 / 5 People You Work With 4 / 5 Work Setting 3 / 5
Support You Get 3 / 5 Rewards You Receive 2 / 5 Growth Opportunities 2 / 5
Company Culture 2 / 5 Way You Work 5 / 5

Customer Support Technician Career Rating Comparison

4.0
All Customer Support Technicians
4.3 Highest Rated Customer Support Technicians is at Cox Communications (1)
2.0 Lowest Rated Customer Support Technicians is at Hewlett-Packard (2)
Customer Support Technician at WildTangent
in Redmond, WA

What do you like about working at WildTangent?

"geeky, relaxed, fun, games, cool coworkers, great benefits, internet industry"

Do you have any tips for others interviewing with this company?

"awesome work life and great people but don't expect to be promoted"

What don't you like about working at WildTangent?

"no opportunities for advancement, department needs not recognized, primary job unrewarding and dull"

What suggestions do you have for management?

"promote from within, consider the customer base better, listen to employee suggestions more"

Person You Work For 5 / 5 People You Work With 4 / 5 Work Setting 4 / 5
Support You Get 5 / 5 Rewards You Receive 5 / 5 Growth Opportunities 1 / 5
Company Culture 5 / 5 Way You Work 4 / 5
Customer Support Technician at Hewlett-Packard
in Bentonville, AR
Work Setting 2 / 5 Company Culture 2 / 5
Customer Support Technician at Alorica
Person You Work For 4 / 5 People You Work With 4 / 5 Work Setting 3 / 5
Support You Get 5 / 5 Rewards You Receive 3 / 5 Growth Opportunities 5 / 5
Company Culture 3 / 5 Way You Work 3.6 / 5
Customer Support Technician at Abbott Medical Optics
in Santa Ana, CA
Person You Work For 4.8 / 5 People You Work With 4.3 / 5 Work Setting 4 / 5
Support You Get 4.5 / 5 Rewards You Receive 4.1 / 5 Growth Opportunities 4.3 / 5
Company Culture 3.6 / 5 Way You Work 3.6 / 5
Customer Support Technician at ALEKS
in Tustin, CA
Person You Work For 2.1 / 5 People You Work With 4.8 / 5 Work Setting 3.8 / 5
Support You Get 4.2 / 5 Rewards You Receive 1 / 5 Growth Opportunities 1 / 5
Company Culture 4.2 / 5 Way You Work 3.5 / 5
Customer Support Technician at YNK Interactive
in Irvine, CA
Person You Work For 3 / 5 People You Work With 3 / 5 Work Setting 4.5 / 5
Support You Get 3 / 5 Rewards You Receive 2 / 5 Growth Opportunities 1 / 5
Company Culture 1.1 / 5 Way You Work 4 / 5
Customer Support Technician at Philips Lighting
Person You Work For 5 / 5 People You Work With 5 / 5 Work Setting 5 / 5
Support You Get 5 / 5 Rewards You Receive 5 / 5 Growth Opportunities 5 / 5
Company Culture 5 / 5 Way You Work 5 / 5
Customer Support Technician at LexisNexis
in Miamisburg, OH

What do you like about working at LexisNexis?

"It is a well recognized Company, that is financially solid. OK pay, but no real salary or bonuses unless you are in sales or management."

Do you have any tips for others interviewing with this company?

"Abandon all hope Ye who get hired here. If your a Sales rep your gone in 3, or less. Not a long term employment solution."

What don't you like about working at LexisNexis?

"Has proved to be a drawback in employment afterwards. In the end, the Company doesn't care about it's employees. They don't understand its the people."

What suggestions do you have for management?

"They should get their head out of their sales quotas. It's about the people/customer not the bean counting. You can't cut the budget to success."

Person You Work For 2 / 5 People You Work With 4 / 5 Work Setting 3 / 5
Support You Get 2 / 5 Rewards You Receive 1 / 5 Growth Opportunities 1 / 5
Company Culture 1 / 5 Way You Work 2 / 5
Customer Support Technician at Cox Communications
in Chesapeake, VA
Person You Work For 4.5 / 5 People You Work With 4.5 / 5 Work Setting 5 / 5
Support You Get 4.5 / 5 Rewards You Receive 4 / 5 Growth Opportunities 3 / 5
Company Culture 4.5 / 5 Way You Work 4 / 5
Customer Support Technician at Computer Associates
in Lisle, IL
Person You Work For 4 / 5 People You Work With 4 / 5 Work Setting 4.4 / 5
Support You Get 4 / 5 Rewards You Receive 4.3 / 5 Growth Opportunities 4.2 / 5
Company Culture 4 / 5 Way You Work 4.4 / 5
Customer Support Technician at Ericsson
in Johannesburg, CA
Person You Work For 4.2 / 5 People You Work With 4.4 / 5 Work Setting 4.3 / 5
Support You Get 4.1 / 5 Rewards You Receive 4.3 / 5 Growth Opportunities 3.9 / 5
Company Culture 4.3 / 5 Way You Work 4 / 5
Customer Support Technician at AT&T
in Rochester, NY
Person You Work For 3.9 / 5 People You Work With 3.9 / 5 Work Setting 4 / 5
Support You Get 4 / 5 Rewards You Receive 4.1 / 5 Growth Opportunities 3.8 / 5
Company Culture 4 / 5 Way You Work 4 / 5
Advertisement
You can cancel email alerts at any time.
Got it! Your job alert was created
Advertisement
We noticed that your web browser is outdated!

Update your browser to have a more positive job search experience.

Upgrade My Browser

×