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Customer Service Analyst
$35k Average Customer Service Analyst Salary in the United States

55 Customer Service Analyst Reviews

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Customer Service Analyst at Harris Teeter
in Greensboro, NC
Person You Work For 3 / 5 People You Work With 4.8 / 5 Work Setting 3.9 / 5
Support You Get 2.3 / 5 Rewards You Receive 3 / 5 Growth Opportunities 2.5 / 5
Company Culture 4.9 / 5 Way You Work 3.6 / 5
Customer Service Analyst at Affiliated Computer Services
in Cary, NC
Person You Work For 4.9 / 5 People You Work With 4 / 5 Work Setting 4 / 5
Support You Get 4 / 5 Rewards You Receive 4.2 / 5 Growth Opportunities 4 / 5
Company Culture 4.1 / 5 Way You Work 4.8 / 5
Customer Service Analyst at MICROS Systems
in Columbia, MD
Person You Work For 4.8 / 5 People You Work With 4.6 / 5 Work Setting 4.7 / 5
Support You Get 5 / 5 Rewards You Receive 3.9 / 5 Growth Opportunities 3.6 / 5
Company Culture 4.6 / 5 Way You Work 4.8 / 5
Customer Service Analyst at Bank One
Person You Work For 5 / 5 People You Work With 4.9 / 5 Work Setting 4.8 / 5
Support You Get 5 / 5 Rewards You Receive 5 / 5 Growth Opportunities 2.1 / 5
Company Culture 5 / 5 Way You Work 3 / 5
Customer Service Analyst at Advanced Composites Solutions
Person You Work For 4.9 / 5 People You Work With 4.9 / 5 Work Setting 4.9 / 5
Support You Get 4.9 / 5 Rewards You Receive 4.9 / 5 Growth Opportunities 4.9 / 5
Company Culture 4.9 / 5 Way You Work 4.9 / 5
Customer Service Analyst at McKesson
Person You Work For 5 / 5 People You Work With 5 / 5 Work Setting 4 / 5
Support You Get 4.2 / 5 Rewards You Receive 3 / 5 Growth Opportunities 4 / 5
Company Culture 4.4 / 5 Way You Work 4.3 / 5
Customer Service Analyst at OB10

What do you like about working at OB10?

"OB10 promotes a constant challenge to all employees who seek it and enjoy a different working style."

Do you have any tips for others interviewing with this company?

"I do not wish to comment about this particular subject in this format. Thank you."

Customer Service Analyst at Blue Cross Blue Shield
Person You Work For 4.9 / 5 People You Work With 4.8 / 5 Work Setting 4.8 / 5
Support You Get 4.9 / 5 Rewards You Receive 4.9 / 5 Growth Opportunities 4.8 / 5
Company Culture 4.8 / 5 Way You Work 4.9 / 5
Customer Service Analyst at Dell
Person You Work For 3.5 / 5 People You Work With 4 / 5 Work Setting 3.5 / 5
Support You Get 5 / 5 Rewards You Receive 4 / 5 Growth Opportunities 5 / 5
Company Culture 4 / 5 Way You Work 3.5 / 5
Customer Service Analyst at TelVista

What don't you like about working at TelVista?

"Everything - management by intimidation, ever-changing work schedules, ever-changing work rules, incompetent management"

What suggestions do you have for management?

"Get a wrecking ball and start over"

Customer Service Analyst at TruePosition

What do you like about working at TruePosition?

"Benefits and the people"

Do you have any tips for others interviewing with this company?

"Be technology-mined"

What don't you like about working at TruePosition?

"The pace was too slow for me, not enough work."

What suggestions do you have for management?

"Motivate your employees and give them the training they need to do the job."

Customer Service Analyst at JC Penney
in Plano, TX

What do you like about working at JC Penney?

"nice campus"

Do you have any tips for others interviewing with this company?

"I would not recommend JCPenney as a good choice."

What don't you like about working at JC Penney?

"The Management were very unforgiving"

Customer Service Analyst at Blackbaud
in Charleston, SC

Please give us a one liner to describe this review.

"Working at Blackbaud was an awesome experience."

What do you like about working at Blackbaud?

"It was great analyzing data and working with a great team to serve the needs of customers."

Do you have any tips for others interviewing with this company?

"Be outgoing and confident in your ability to help others."

What don't you like about working at Blackbaud?

"It was great."

Customer Service Analyst at Liberty Mutual
in Portsmouth, NH

Please give us a one liner to describe this review.

"I've enjoyed working for Liberty Mutual and was hoping to retire here. Unfortunately the economy in the last couple of years forced te company to make cuts"

What do you like about working at Liberty Mutual?

"The pay, the benefits, the location and the people"

What don't you like about working at Liberty Mutual?

"Up until a couple of years ago there was nothing I didn't like about Liberty Mutual. A couple of years ago we had a lot of new Senior Management that came in and made big changes. Those people have since been let go or left on their own so things are going back to normal"

What suggestions do you have for management?

"Some managers (not all) should be better at listening to the people that work for them. A lot of people in this company have good ideas but they sometimes seem to get lost"

Customer Service Analyst at AT&T
in Richardson, TX

Please give us a one liner to describe this review.

"Wow, what can I say... Worst. Job. Ever."

What do you like about working at AT&T?

"I liked the location."

Do you have any tips for others interviewing with this company?

"Are you just out of school? Perfect, you'll fit right in. Are you experienced and gifted? Then look for work somewhere else."

What don't you like about working at AT&T?

"There was so much job insecurity! If you're not in the union, you're just a butt in a seat."

What suggestions do you have for management?

"Treat EVERYONE with respect and dignity. Take some courses, learn people skills!"

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