On average, employees in Manasquan, NJ at Criticom Monitoring Services give their company a 3.2 rating out of 5.0 based on 2, whereas overall Average Rating of Criticom Monitoring Services is 2.7 out of 5.0 based on 3 Criticom Monitoring Services Review Ratings. The happiest Criticom Monitoring Services employees in Manasquan, NJ are Collections Representatives submitting an average rating of 4.5 and Monitoring Representatives with a rating of 2.0.
"working there for over 12yrs and enjoyed it, wish finance wasnt relocated"
What do you like about working at Criticom Monitoring Services?
"work atmosphrere was very open family oriented,travel was within 20miles from home"
Do you have any tips for others interviewing with this company?
"no not really, its only a central station for moniitoring alarms"
What don't you like about working at Criticom Monitoring Services?
"I am no longer working there due to CMS relocating finance to Kansas"
What suggestions do you have for management?
"keep it a nice laid back place but be productive"
What do you like about working at Criticom Monitoring Services?
"It's an easy job, but company politics and management make the job unbearable."
Do you have any tips for others interviewing with this company?
"It's good money, but not worth the pain or suffering."
What don't you like about working at Criticom Monitoring Services?
"The problem is the way they mandate for other call centers, and all the weigh is the burden of one call center. Conflicting policies and training issues, and under staffing."
What suggestions do you have for management?
"I would start by restructuring the chain of command, how employees are trained, and the way staffing was planned. I would make sure any redundant policies are terminated and the call centers all follow the same protocols."
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