Monitoring Representatives at Criticom Monitoring Services give their company a 2.0 out of 5.0, while the average rating for Criticom Monitoring Services is 2.7, making them 30% less happy than every other employee at Criticom Monitoring Services and 11% happier than every other Monitoring Representative on CareerBliss - the happiest Monitoring Representatives work for Criticom Monitoring Services.
What do you like about working at Criticom Monitoring Services?
"It's an easy job, but company politics and management make the job unbearable."
Do you have any tips for others interviewing with this company?
"It's good money, but not worth the pain or suffering."
What don't you like about working at Criticom Monitoring Services?
"The problem is the way they mandate for other call centers, and all the weigh is the burden of one call center. Conflicting policies and training issues, and under staffing."
What suggestions do you have for management?
"I would start by restructuring the chain of command, how employees are trained, and the way staffing was planned. I would make sure any redundant policies are terminated and the call centers all follow the same protocols."
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