Citibank Employee Reviews for Customer Service Representative
Browse Citibank Reviews by Job Title →Customer Service Representatives at Citibank give their company a 3.7 out of 5.0, while the average rating for Citibank is 4.1, making them 10% less happy than every other employee at Citibank and 3% less happy than every other Customer Service Representative on CareerBliss - the happiest Customer Service Representatives work for Sykes.
Average Customer Service Representative Ratings in the Past 2 Years
| Year | Salary |
|---|---|
| 2011 | $4 |
| 2012 | $3 |
Average Citibank Attributes by Customer Service Representative
"This is a very progressive and stable company."
What do you like about working at Citibank?
"Huge organization, every banker's dream to work for CITI."
Do you have any tips for others interviewing with this company?
"Good luck."
What don't you like about working at Citibank?
"Because it's such a huge org. you are lost as an employee."
What suggestions do you have for management?
"It's the employees who make this org. what it is today."
What do you like about working at Citibank?
"There is a good balance between work and school. Managers are open to teach you all about the market."
What don't you like about working at Citibank?
"It is hard to grow within the company and is not well rewarded."
What suggestions do you have for management?
"Employee recognition and incentive."
What do you like about working at Citibank?
"Great team environment, big place, lots of people."
Do you have any tips for others interviewing with this company?
"Be prepared to work odd hours."
What don't you like about working at Citibank?
"It is easy for someone with talent to slip through the cracks at that place."
What suggestions do you have for management?
"Self check. Not enough of management checking themselves for performance. More accountability needs to be placed on their shoulders."
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