Choice Hotels International Employee Reviews for Reservations Agent

"took inbound sales call"

What do you like about working at Choice Hotels International?

"The company was willing to work around my schedule for college, which made it Ideal to work for while I was finishing my Bachelor's degree."

Do you have any tips for others interviewing with this company?

"Seeing as the entirety of their call centers in America are being shut down except for a select few positions, I really don't have any tips for others interviewing."

What don't you like about working at Choice Hotels International?

"The technology used was faulty. The support for my shift(overnight) was at times hard to use, and other times non-existent. The supervisor I worked with knew very little about the policies of the company, and would take a very long time to get back to me on anything I asked. Oh, and they're closing their office in this town and giving everyone working there a pink slip or a job at a different company(mostly pink slips)"

What suggestions do you have for management?

"If you decide that even though the team you have put together is meeting and surpassing goals you have set for them, and still find that you are not making enough money for the process, please consider raising the goals before laying off your entire workforce."

What do you like about working at Choice Hotels International?

"The people I worked with, the people who called in, working on a computer, making commission every time I got a reservation."