Capital One Employee Reviews for Anonymous Employee

"Very poor upper management starting with the top. Distributed Chanel is a revolving door for LO"s looking for a guarantee. Direct Chanel has little to no experience in mortgage. Team leaders easily manipulate.Top producers are shunned if they speak up. A lot of attrition in direct also. DE site had 2 LO"s leave within 2 and 3 weeks of starting. Unrealistic expectations set by DE supervisor. Make it or break it year for mortgage. Upper management set on self preservation. Employees are an after thought. Entire DE site shut down due to cost cutting, however, overall best producing team which isn’t saying much. I challenge Upper Management to truly ask itself if building this platform with existing leadership is worth the bad press. Look up Capital One home loans reviews. These are your current banks and credit customers your souring.Outsource mortgage if you want to be in it. Ask why top producers are leaving. Why is Google sending our emails to SPAM now?"

"Politics trumps everything else. Ridiculously poor people managers in mid management. Nepotism runs wild. The leadership frantically follows the trends and fads of the time, and just and quickly disguards them a year or two later to follow the next new hotness. Expect to work 60 hours weeks frequently, and expect to take your laptop with you during vacations, funerals, births of your children."

"I've worked for Capital One for 5 years +. They are great to work for; however, the tellers are under paid and over worked."

"Lot of politics and favoritism."

"Great company to work for. Takes good care of their employees."

"Although the business decision to internalize their positions is disappointing, the company has provided me with excellent education, knowledge, and experiences while working for them."

"I found Capital One a very attractive place to work. My only difficulty was with my direct level manager. Overall Capital One is an excellent place to work and offers great opportunities to try different job roles and work on multiple projects."

"I believe Capital One Financial corporation requires too much from their tellers for the compensation that they receive. The artificial customer service that we are required to display in every customer interaction is stressful, especially when dealing with difficult customers. The company randomly cut my hours recently, because I am a part time worker and I do not have a set schedule. Now I need to find a second job to make up for the pay that I lost due to this."