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Best Buy Employee Reviews for Customer Service Representative

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38%
38%
25%
0%
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4.1
Average Rating
(based on 8 Customer Service Representative Review Ratings)
Customer Service Representative

Do you have any tips for others interviewing with this company?

"If you are a student and need some extra cash then it's the place for you. The interview is a joke."

Customer Service Representative
in Milpitas, CA

"Best Buy is a great place to start your retail career."

What do you like about working at Best Buy?

"I liked the fellow coworkers that I had the pleasure of working with and I also like the customer interaction and being able to help them find what they were looking for."

What don't you like about working at Best Buy?

"It is a great place to start working, but there isn't much room for growth. Recently they have had to lay off people because of the economy."

What suggestions do you have for management?

"I would have liked to seen less turnover with management. It would feel more secure if they did not keep changing management."

Customer Service Representative

"Great job for college students."

Customer Service Representative
in San Jose, CA

What do you like about working at Best Buy?

"The hours worked well with when I was going to school."

Do you have any tips for others interviewing with this company?

"Use your experience to speak for you."

What don't you like about working at Best Buy?

"The management did not work well with people."

What suggestions do you have for management?

"Understanding employees more and set realistic goals."

Customer Service Representative
in San Jose, CA

What do you like about working at Best Buy?

"The people."

What don't you like about working at Best Buy?

"The pay."

What suggestions do you have for management?

"Give more kudos."

Customer Service Representative
in Marlborough, MA

"One of a kind."

What do you like about working at Best Buy?

"I like the environment itself, I was surrounded with electronics. Best of all I was working at the department that I love, the computers department."

Do you have any tips for others interviewing with this company?

"Know your stuff, be open and be yourself."

What don't you like about working at Best Buy?

"The management, the job security."

What suggestions do you have for management?

"They need to be firm, and understanding."

Customer Service Representative

"An all-in-all excellent business to work for. Some of the management could use further training."

What do you like about working at Best Buy?

"On the Geek Squad, the software and hardware troubleshooting opportunities were vast and varied. A puzzle in every day. I'm a gamer. I like puzzles."

Do you have any tips for others interviewing with this company?

"Brilliant starter to mid-career job. Go for it."

What don't you like about working at Best Buy?

"The hours were light, the position more geared toward the pre-professional developer. The work was not very taxing."

What suggestions do you have for management?

"Management was always around the corner, and capable of helping. A training course or two to understand what the employee was talking about would help."

Customer Service Representative
in Downey, CA

"I worked there for a short period; I would not be able to give a good assessment."

What do you like about working at Best Buy?

"I was in charge of my department, credit cards, and it gave me an understanding of how important every individual is to a whole company."

Do you have any tips for others interviewing with this company?

"They are all about team work."

What don't you like about working at Best Buy?

"I had to work by myself most of the time and I prefer working as a group."

What suggestions do you have for management?

"Keep up with the great effort."

Customer Service Representative
in Fenton, MO

"A good part time or seasonal job."

What do you like about working at Best Buy?

"Interacting with cusomers and constantly learning about all of the new technology."

Do you have any tips for others interviewing with this company?

"Set up the customer with everything they need while you are with them and ask a lot of probing questions to make sure they don't have to make any unneeded trips back to the store."

What don't you like about working at Best Buy?

"Pay, and the hours I had back then."

What suggestions do you have for management?

"Structure better hours in the right departments for better customer service."

Customer Service Representative
in Sterling, VA

"I worked at Best Buy while I was in school. I worked part-time so I did not have a chance to take advantage of their benefits package. It is a good place to work for students because they are open late."

What do you like about working at Best Buy?

"I like interacting with customers everyday."

Do you have any tips for others interviewing with this company?

"Be honest."

What don't you like about working at Best Buy?

"The compensation was low."

What suggestions do you have for management?

"I would recommend that management help the part-timers grow their leadership skills by giving them projects to handle."

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